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customize subscription plan

New Here ,
Aug 11, 2021 Aug 11, 2021

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Is it possible to suspened my plan for  3 months

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Community Expert ,
Aug 11, 2021 Aug 11, 2021

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Hi @ilanm14482279.

Currently there is no option to suspend a plan. The only option if viable is to cancel the plan and resubscribe when you need it

-Manan

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Community Expert ,
Aug 11, 2021 Aug 11, 2021

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To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-FAQ https://community.adobe.com/t5/account-payment-plan/cancel-subscription-faq-s/td-p/11843852
-do be aware that cancelling early means paying 1/2 of the remaining time as a fee
-or cancel via Chat link https://helpx.adobe.com/contact.html?rghtup=autoOpen

-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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Community Expert ,
Aug 12, 2021 Aug 12, 2021

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Before you cancel, do the math to ascertain if this is beneficial or not.  There is a 50% early termination fee for cancelling an annual plan.  And you will lose any special discounts you may have enjoyed under your old plan. 

 

In other words, it will cost you something to cancel and it may cost more to resubscribe later.  

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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