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Estoy intentando realizar un pago desde Argentina. Previamente abrí la cuenta en Chile.

New Here ,
Aug 20, 2024 Aug 20, 2024

Al intentar cancelar el pago, la moneda de la tarjeta es Pesos Argentinos y como previamente estaba en Chile, no puedo avanzar en el proceso de pago.

 

Alguien conoce como hacerlo?

Gracias.

 

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Community Expert ,
Aug 20, 2024 Aug 20, 2024

Manage your cloud plan https://helpx.adobe.com/manage-account.html
Be sure that everything matches
https://community.adobe.com/t5/account-payment-plan-discussions/issues-with-adobe-account-when-movin...
Country https://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html
Credit card https://helpx.adobe.com/manage-account/using/update-billing-information.html

Currency https://forums.adobe.com/thread/1999694

 

Or

Nobody here in a public forum can see your account information
What do you see for your account at https://account.adobe.com/
This space is provided by Adobe, but this is not Adobe support
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that wait times are sometimes long before an agent responds
.
You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
You MUST also allow 'cookies' in your web browser for the link to work
This will NOT work if you are using a VPN.

This link will go directly to the chat option
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type "Agent" in the chat box to bypass the chatbot and be connected to a person-Meaning
type in the word Agent in the lower right, without the quote " " marks
or
X (aka Twitter) tweet @AdobeCare
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message-click
for more information about scammers https://tinyurl.com/10791730

 

ChatButton.jpg

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Community Expert ,
Aug 20, 2024 Aug 20, 2024
LATEST

The country associated with your adobe id must match the store you purchase from and must match the payment address. otherwise, change what's necessary:

 

 

 

change country associated with adobe id - https://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html

 

 

 

change credit card and/or billing address, https://helpx.adobe.com/manage-account/using/update-billing-information.html

 

 

 

change currency - https://forums.adobe.com/thread/1999694

 

 

 

change store - http://www.adobe.com/store_selector/storeselector.html

 

 

 

change adobe.com website language - https://forums.adobe.com/thread/1999693

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