How do I cancel my purchase?

[유정정56846459]

Hi How do I cancel my purchase?  If i cancel within in 14 days, is it a 100% refund? One-year contract month purchase. I want to cancel and buy another product.

[Shivangi_Gupta · Accepted solution]

Thread Summary

A user asked how to cancel a purchase, remove the program, and get a refund.

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 Best Solution for Similar Cases

If this has happened to you, don’t worry! Here’s what you can do next:

1. Self-cancel via Adobe Account:

• Go to Adobe Account.
• Navigate to Plans > Manage Plan.
• Select Cancel Plan and follow the prompts.

2. Check Subscription Terms and Adobe's refund policy:

• Adobe offers a 14-day full refund window from the beginning of the subscription trial.
• After 14 days, the subscription continues until the end of the billing cycle, and refunds are not guaranteed.

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Helpful Resources

• Understand Adobe's subscription terms and refund policies
• Adobe Subscription and Cancellation Terms
• How to cancel your trial or subscription?