How do I change language on this site?

[lazar5E3C]

Is it possible to change the language? As soon as I sign in, the entire adobe.com page switches to Spanish. There's a button at the bottom of the Account page that has a globe symbol and says "Cambiar región" but nothing happens when I click on it. 

[lazar5E3C · Accepted solution]

Ironically, the change language function is at the bottom of this very page. What's weird is that it's not at the bottom of every page. Thus far I've only seen it at the bottom of Adobe Support Community pages. When you're actually looking at your account settings, which is where such a thing would normally be, there's no option to change language. 

[David__B · Accepted solution]

Hi Lazar5E3C,

Odd, I do see it on both Adobe.com and account.adobe.com on my system. However, I didn't get the pop-up window to change it in Chrome initially. I did in Safari. After I enabled pop-ups in the Site settings and restarted Chrome it worked there too.

 

[Tessa33282117gbh8]

how do I change the language in my desktop app? I have already been able to change the language online on Google, but I would also like to do it in the app itself. only when I go to the app there is no "change region" option anywhere. do i need to delete the app and download it again? 

[kglad]

do a clean cc install carefully following each applicable step:

uninstall every cc app including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, again using the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-mes...

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

change your website language

restart your computer (don't skip this)

reinstall the cc desktop app using the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

use the desktop app to install your cc programs/trials

NOTE: win 11 users that have trouble with the latest win 10 installer often have success with the older win 10 installer.