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Kanikas
Community Manager
KanikasCommunity Manager
Community Manager
September 11, 2014
Question

How to activate Adobe Creative Cloud using a redemption code

  • September 11, 2014
  • 5 replies
  • 104108 views

Dear users, 

 

If you have an Adobe product/subscription purchased from a retailer, reseller or received it as a gift card, you will need to redeem a code to start using it. 

 

Please check this article to learn the process: https://helpx.adobe.com/download-install/kb/redemption-code-help.html

 

Feel free to share your feedback in the comments below.  

 

Thanks 

Kanika Sehgal 

 

 

    5 replies

    G
    Gregory268916328cn1
    Participant
    October 31, 2022

    I dont need to extend  to another year .   do no have visa card to fill in information 

    that you require .

    D
    defaultzjerw658ub8t
    Participant
    October 3, 2021

    Hi - looking to purchase adobe suite 5, but the Product code in dvd sticker does not fit in the boxes on adobe.com - it starts with STDW0-****-****-****-****

     

    its older, but id like to get a serial number - how can I do this?

    D
    deanart.me
    Participant
    December 1, 2020

    Hi KanikaS,

    I have a question about adobe redeem code, I have the code for 1-year individual subscription redeem on august 2020 and now my account back to free trial without notification from adobe is there malfunction of the code or what?

    Kanikas
    Community Manager
    KanikasCommunity ManagerAuthor
    Community Manager
    December 1, 2020

    Hi there, 

    I see you have an Adobe account under the same ID as with this community. The subscription under this ID stands cancelled and as per the conversation you had with our team, you will need to contact the reseller. 

     

    Thanks 

    Kanika

    D
    defaultoeyrllv2o4kl
    Participating Frequently
    October 7, 2020

    Nothing on this site is helpful. The DVD sleeve has numbers, commas, periods, slashes, and letters. None of it is accepted, no matter where I put them. The sequence listed above is way too long to fit anywhere. I'm giving up and will never buy another Adobe product. And I will let my hundreds of associates and friends know of my horrid experience with this software which I paid for but am unable to use.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    October 31, 2022

    what dvd?

    K
    katiams
    Participant
    September 11, 2014

    How to Activate/Redeem Adobe CC Redemption Code:

    • Go to creative.adobe.com/redeem
    • Sign In or Sign Up
    • Enter Your Information
    • Enter Your Redemption Code
    • In the Keep Your Membership Current section enter billing info or click "remind me" to avoid enter billing info.
    • Start using Creative Cloud.
    • You should now see a screen that says "Thank you. Your redemption code has been applied."

    For further support call Adobe: 1-800-443-8158

    L
    llampron
    Participant
    March 28, 2015

    Malheureusement, la réponse ne répond pas à ma question: où puis-je trouver le "redemption code" ou le numéro de licence. Je tourne en rond...

    E
    elwyngroningen
    Participant
    November 1, 2015

    Photo shop CC 2014 does not need serial number,You have purchased Creative Cloud pour la Photo (un an) which is active & has no billing issues.

    Please refer to Creative Cloud applications ask for serial number

    I don't know which operating system you are working on so i am giving you some steps windows and MAC OS:

      Windows:

       In windows 7 navigate to following location:

         /windows/system32/drivers/etc

       1. look out for "Hosts" file

       2. Open it with notepad

       3. Check if you have any entry for Adobe

       4. Remove the entries and try again launching any product from CC

      Mac:

       1. Please click on "Go" and navigate to /private/etc

       2. Open "hosts" file and check out for any entries for Adobe.com

       3. Remove the entries and save the file

       4.  try again launching any product from CC

    http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.


    Please let us know if it worked.

    Regards,

    Rajshree


    Perfect!! Did the job!!

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