Skip to main content
A
Auck Fdobe
Inspiring
October 26, 2021
Question

How to re enable the 3rd party authenticator app?

  • October 26, 2021
  • 1 reply
  • 2078 views

Does anybody know how to re enable a 3rd party authenticator app?
Why did Adobe disabled it?

    This topic has been closed for replies.

    1 reply

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    October 27, 2021

    adobe authenticator won't work with another authenticator.  that said, i don't know what authenticator you were using or what changed, but you can learn more here, Use Adobe Authenticator for two-step verification

    A
    aogon
    Participating Frequently
    September 6, 2022

    That's just stupid. So before I had one safe 2FA app for all my services protected with 2FA, but now I need to install one special app for adobe? What were you thinking adobe?

      A
      aogon
      Participating Frequently
      September 6, 2022

      these are user-to-user forums.  ie, you're not addressing adobe.


      I know, and it's sad. There's no way to let them know that removing third party 2fa apps wasn't a great idea... 

        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices