How to upgrade from a single app membership to complete Creative Cloud

[Beverley Gray]

You can upgrade a single app Creative Cloud membership to complete Creative Cloud membership from 'My Account'

Please check this document for details: Manage your membership | Creative Cloud

Membership & account section

Change to an annual membership or a full Creative Cloud membership

[ata88]

Hi Beverley,

it worked well. I was already able to order the new plan. Thank you very much!

[shallal]

hi Beverly

I'm trying to upgrade my membership from the photography plan paid monthly for one year to all the apps but cant every time i click the manage account get a different screen from the 1 shown in the tutorial,
can u help?

regards
AHmed

[Beverley Gray]

Hi Ahmed

In this case, the only option is to cancel your current plan and sign up for the plan required.  I see you've been in touch with our team via social media who have assisted you.

Thanks

Bev

[matthewh77091344]

would there be a penalty to do so

[Beverley Gray]

Hi Matthew

No, there's no penalty if you upgrade from a single app membership to CC All Apps.

Learn how to change your Adobe Creative Cloud plan

Thanks

Bev

[Momilk]

Hi~ I purchased the single App Adobe® Photoshop® CC (one-year) last July,this month will expire. I want to upgrade the plan to Complete plan . but i can't find "cancel plan" button on my plan details page.

Can you help me to upgrade or cancel plan? Or tell me how can I do.

Thank you~

I have ask this at here~

Single App(one-year) will expire and want to upgrade plan~

[Momilk]

Thank services help, but now i have a new problem when i bought  CC Complete plan,the detail at here >> My CC Complete plan not working...

[ferfregoso]

Hi but will they charge the full price again?

[Beverley Gray]

Hi ferfregoso

Sorry, I'm not sure I understand your question.

Are you looking to switch from your single app prepaid plan to Creative Cloud complete prepaid?

Kind regards

Bev

[zaza52]

Hi,

I would like to change my InDesign CC-subscription which expires on Nov.19 to a Student subscription for the complete CC-suite. Is this possible?

Best regards,

Karen

[zaza52]

In addition to my previous question: I'm in Europe so the monthly price would be € 19,99 for the first year.

Karen

[Beverley Gray]

Hi Karen

You can cancel your single app membership and then sign up for the Student/Teacher plan.

See http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

If you need further assistance, please let me know.

Kind regards

Bev

[zaza52]

Thank you for your answer, Beverly!

[melmixx]

When I go to manage account it only gives the option to cancel.  I am a student

[Beverley Gray]

Hi melmixx

I can see that your plan has been upgraded to complete Creative Cloud Student/Teacher.

If you need anything further, please let us know.

Thanks

Bev

[kong888]

I have a sucription plan for Adobe CC single-app subscription. I paid $29.99/month  .But right now , I want to cancel it and can't find "cancel button" in manage plan section.  What do I do ?  My case number in contact support is "0186082391"  but no one answering my question yet.

[Beverley Gray]

Hi kong888

I see that you contacted our support team who cancelled your subscription.

Thanks

Bev

[Kingslayer_cm]

Hi.

I have a teacher and students photography plan (paid for a year), but I would like to upgrade to the Complete CC to get all the other apps. I just can't seem to figure out how. Is it possible to just upgrade directly or do I have to cancel my photography subscription to then buy the Complete CC ?

Thanks

Cédric

[Rajashree Bhattacharya]

You can cancel the present CC & buy the complete CC, the cancellation fee is waived off for such cancellation(you need to contact Adobe Support for that) http://adobe.ly/yxj0t6

Reference: Manage your membership and payments | Creative Cloud

Regards

Rajshree

[tamutharlay]

Lots of bug fixes and several improvements.

[Brian_AcroPro]

Is the info here re upgrading still current (being that is over a year old).

Thanks much.

[Beverley Gray]

Yes, it is - Manage your membership and payments | Creative Cloud

If you have specific questions please let us know.

Thanks

Bev

[kinorik.kinuda]

Hi Bev,

I've subscribed to a single app membership last month and now would like to upgrade to the complete one. How do I go about doing  this, I don't have the option to switch plans from my Plans & Products Details.

Thank you.

[Beverley Gray]

Hi kinorik.kinuda

Please contact our support team to cancel your current membership then you can sign up for a new plan - Cancel your membership or subscription | Creative Cloud

Kind regards

Bev

[Tomas Bermudez]

I have the photography CC subscription, I want Affter Effect product.  Just for adding one app I have to pay $19.99 in addition of the $9.99 that I am already paying.  Can I get the CC completed version for the $29.99 a month?