Participant

Answered

I want to receive invoices automatically via email. Where is the setting for that?

Forum|Forum|7 years ago
March 23, 2018
9 replies
9955 views

I want to receive my monthly invoices automatically via email. Where exactly in my account can I find the settings for that?

Creative Cloud

Correct answer John T Smith

As far as I know, Adobe does not offer that service

Invoice help https://helpx.adobe.com/creative-cloud/help/print-receipt.html

N

nazdaq_0152

Participant

we're now 2025 and this option is not yet there. Adobe please take this into consideration.

Thanks

P

PBI Marketing

Participant

Must be intentional at this point. I'd pay $5 extra a month for this service.

kglad

Community Expert

many apps have a monthly subscription, though $5 won't cover it.

R

RB Accounts

Participant

I second this person's view:- its absolute crap you can't have a separate email address registered to receive the bills and that they come via email each month. Basic feature of good software. And we have Enterprise level subscription monthly - still a headache for the accounts team. Terrible. Should be a priority to fix by Adobe.

kglad

Community Expert

@RB Accounts

mention to adobe: for applicable apps, use https://helpx.adobe.com/ie/x-productkb/global/how-to-user-voice.html

for others, use https://www.adobe.com/products/wishform.html

E

Ellie Dawes

Participant

It's an absolute joke that I can't sign up to have invoices emailed to me. I can't even consolidate my payments for three different subscriptions into one, so three times a month I have to head to Adobe Account page just to get receipts for our accounting. Good one, Adobe.

W

wefocus-dep

Participant

+1

John T Smith

Community Expert

>Come on Adobe

This is a public forum, NOT Adobe support... try below

Adobe, 345 Park Avenue, San Jose, CA 95110-2704 USA Tel: 408-536-6000 Fax: 408-537-6000

C

camc90672866

Participant

Come on Adobe, surely this can't be a difficult feature to add especially with all your resources.

H

HPCBltMd

Participant

I cannot fathom how a company like Adobe hasn't had this for years already- and it STILL isn't a feature. Wow. It isn't even hard to do, it's an industry standard. Wait a minute...

Adobe Stock:

YTD -147.99 (-26.22%)

This Month -57.63 (-12.16%)

Today -22.57 (-5.14%)

Ah, I see.

L

Line Jeggesen

Participant

Unbelivable that a software company does not have this option for its costumers!! come on we are in 2022!

S

sam225222010n3i

Participant

I cant find how to do this either. we have dozens of software subscriptions and my bookkeeper can easily access all of our invoices for every other service. Adobe on the other hand requires that I (the CEO) must sign in every month and manually download the invoices. I cant even give my bookkeeper a username and password because Adobe uses third party sign in options. Way to go Adobe, you get the award for the least lean service we subscribe to.

John T Smith

Correct answer

Community Expert

As far as I know, Adobe does not offer that service

Invoice help https://helpx.adobe.com/creative-cloud/help/print-receipt.html

I

Irma.Sokoli

Participant

There must be a way, I know it for a fact as my colleague has this function linked to her email. She has now left the company and I was looking to make this change to all the other Adobe accounts that we have.