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XLETIX
Participant
March 23, 2018
Answered

I want to receive invoices automatically via email. Where is the setting for that?

  • March 23, 2018
  • 9 replies
  • 9955 views

I want to receive my monthly invoices automatically via email. Where exactly in my account can I find the settings for that?

Correct answer John T Smith

As far as I know, Adobe does not offer that service

Invoice help https://helpx.adobe.com/creative-cloud/help/print-receipt.html

9 replies

Participant
February 4, 2025

we're now 2025 and this option is not yet there. Adobe please take this into consideration.

 

Thanks

Participant
February 17, 2025

Must be intentional at this point. I'd pay $5 extra a month for this service.

kglad
Community Expert
Community Expert
February 17, 2025

many apps have a monthly subscription, though $5 won't cover it.

Participant
November 24, 2022

I second this person's view:- its absolute crap you can't have a separate email address registered to receive the bills and that they come via email each month. Basic feature of good software. And we have Enterprise level subscription monthly - still a headache for the accounts team. Terrible. Should be a priority to fix by Adobe. 

 

kglad
Community Expert
Community Expert
November 24, 2022
Participant
August 25, 2022

It's an absolute joke that I can't sign up to have invoices emailed to me. I can't even consolidate my payments for three  different subscriptions into one, so three times a month I have to head to Adobe Account page just to get receipts for our accounting. Good one, Adobe. 

Participant
November 10, 2022

+1

John T Smith
Community Expert
Community Expert
June 23, 2022

>Come on Adobe

 

This is a public forum, NOT Adobe support... try below

 

Adobe, 345 Park Avenue, San Jose, CA 95110-2704 USA Tel: 408-536-6000 Fax: 408-537-6000

Participant
June 22, 2022

Come on Adobe, surely this can't be a difficult feature to add especially with all your resources.

Participant
March 13, 2022

I cannot fathom how a company like Adobe hasn't had this for years already- and it STILL isn't a feature. Wow. It isn't even hard to do, it's an industry standard. Wait a minute...

 

Adobe Stock:

YTD -147.99 (-26.22%)

This Month -57.63 (-12.16%)

Today -22.57 (-5.14%)

 

Ah, I see.

 

Participant
March 10, 2022

Unbelivable that a software company does not have this option for its costumers!! come on we are in 2022!

Participant
January 5, 2022

I cant find how to do this either. we have dozens of software subscriptions and my bookkeeper can easily access all of our invoices for every other service. Adobe on the other hand requires that I (the CEO) must sign in every month and manually download the invoices. I cant even give my bookkeeper a username and password because Adobe uses third party sign in options. Way to go Adobe, you get the award for the least lean service we subscribe to.

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
March 23, 2018

As far as I know, Adobe does not offer that service

Invoice help https://helpx.adobe.com/creative-cloud/help/print-receipt.html

Participant
January 7, 2022

There must be a way, I know it for a fact as my colleague has this function linked to her email. She has now left the company and I was looking to make this change to all the other Adobe accounts that we have. 

ProDesignTools
Community Expert
Community Expert
March 10, 2022