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Kein Studenten Nachweis erfragt

Community Beginner ,
Jan 16, 2024 Jan 16, 2024

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Hallo! Ich habe letztens mein Einzelanwender Foto-Abo zu dem Studenten Creative Cloud Abo geändert. 

Ich sollte dort Namen und Bildungseinrichtung sowie Abschlusssemester angeben, aber wurde nicht nach einem Nachweis-Dokument gefragt. Das Abo wurde jedoch richtig ausgeführt und aktualisiert.

 

Jetzt stellt sich mir die Frage, ob ich vielleicht doch noch etwas aktualisieren oder nachreichen muss und wo ich dies tun würde. 

 

Vielen Dank im Voraus

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Community Expert ,
Jan 16, 2024 Jan 16, 2024

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Exactly how did you change your subscription?

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Community Beginner ,
Jan 16, 2024 Jan 16, 2024

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I went to the official adobe website and went to the student plan and clicked purchase. It then asked me if I wanted to change my active subscription (Photoshop only) to the student cc sub. I confirmed and it asked me about my university and i gave my name, degree and everything, but it didn't ask me to upload a Student-ID or the like. 
I clicked on "continue" and it said the plan was successfully updated. I can't imagine my name and University being enough proof for the discount and I'm now worried I'm going to be charged the full CC price since I wasn't prompted to upload anything. 

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Community Expert ,
Jan 16, 2024 Jan 16, 2024

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Log-in to your Adobe account and click this link https://account.adobe.com/plans

 

If your subscription is what you expect I will GUESS that your school has some kind of automatic verification... but since I don't work for Adobe all I can suggest is the link above

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Community Beginner ,
Jan 16, 2024 Jan 16, 2024

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Yes, it's the right student plan. They also already charged me the right price. 
It's also saying I will be charged the same price again after a month which is correct, but I still have no clue how that verification process worked now...

Thanks for your answer either way and I'm probably going to contact Adobe Support if I don't get a follow-up email in a few days

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Community Expert ,
Jan 16, 2024 Jan 16, 2024

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@Ceciliax 

 

did you use a school email address?

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Community Beginner ,
Jan 16, 2024 Jan 16, 2024

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no, i used my private one (as i already had an account for a long time) but they did ask me about my institution and i put in everything there! just didn't ask for formal proof as in student id and the like 

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Community Expert ,
Jan 16, 2024 Jan 16, 2024

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that's a bit of a mystery, but as long as it works out...

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Community Beginner ,
Jan 16, 2024 Jan 16, 2024

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i think so too. i'm suspecting they might send me a follow up email at some point 

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Community Expert ,
Jan 16, 2024 Jan 16, 2024

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keep us updated if things change.

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