I've had the student discounted adobe subscription for over a year now (billed monthly). A couple days ago my apps kicked me out and told me that my license has expired. I haven't cancelled my subscription and it was set to automatically bill me every month. So, I went to check my plan on my Adobe account but the plan seems to have disappeared, with no history of billing or having any access to the apps. The last time I was billed was the middle of July, but August has only just started. I am confused as to why my subscription and payment plan have disappeared despite still being billed? Will I continue to be billed monthly without any access to the subscription?
This space is provided by Adobe, but this is not Adobe support Sorry, nobody here can help with an account or payment problem This is a public forum, you need the link to Adobe support, not other users Help Center https://helpx.adobe.com/support.html is a good place to start Be sure to remain signed in with your Adobe ID before accessing the link below Do be aware that Adobe's staffing is impacted by the virus, so wait times are long -you MUST make sure that your browser does NOT block ads, scripts, or pop-ups -you MUST also allow 'cookies' in your web browser for the link to work This link will go directly to the chat option Type "Agent" in the chat box to bypass the chatbot and be connected to a person -Meaning type in the word Agent without the quote " " marks https://helpx.adobe.com/contact.html?rghtup=autoOpen - or by telephone https://helpx.adobe.com/contact/phone.html . Adobe does NOT do support by email, so beware of answering anyone who sends you a private message -click for more information about scammers https://tinyurl.com/10791730