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No puedo administrar mi plan de pagos

New Here ,
Oct 28, 2022 Oct 28, 2022

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Adobe no me da la opción de administrar mi plan. Actualmente se debita de mi tarjeta mensualmente, pero deseo que sea anual. Alguien puede ayudarme? 

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Community Expert ,
Oct 28, 2022 Oct 28, 2022

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are you the plan administrator for a team or enterprise subscription?

 

if not, https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html

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Community Expert ,
Oct 28, 2022 Oct 28, 2022

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As this is a question of an individual plan, I move this from Enterprise & Teams to Account, Payment, & Plan .

 

If you can't manage your plan, you should contact Adobe customer service. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer

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