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Payment method not accepted

Guest
Feb 10, 2022 Feb 10, 2022

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I am trying to renew my payment method for my monthly subscription but they say there is an issue with my account. However I tried to get a new subscription, they accepted and there was no issue with my account there. I canceled the new subscription but now all I want is to get rid of this one too because I go insane. Please help.

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correct answers 1 Correct answer

Adobe Employee , Feb 10, 2022 Feb 10, 2022

Hi there, 

 

Kindly get in touch with our support team for help :

https://helpx.adobe.com/in/support.html

 

Hope this helps! 

 

Thanks 

Kanika 

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Community Expert ,
Feb 10, 2022 Feb 10, 2022

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Moving thread to the Account, Payment, & Plan forum from Photoshop ecosystem

 

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Adobe Employee ,
Feb 10, 2022 Feb 10, 2022

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Hi there, 

 

Kindly get in touch with our support team for help :

https://helpx.adobe.com/in/support.html

 

Hope this helps! 

 

Thanks 

Kanika 

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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