photo payment

[Seonkyung5E8D]

Hello, I bought Adobe photoshop on October 9, 2020, just for one month. After October, I didn't even use this application, and I didn't even open it. . Also, I couldn't get any notification about keep purchasing. But this application keeps purchasing until December 9th. And then, when I tried to stop it by looking through Plan, there was nothing that I can see. Could you help me to cancel and Could I get a refund? I attached a photo of that. 

Thank you for understanding, and please let me know about the solution. 

[JJMack]

You need to deal with Adobe. This is a user forun site.  Contact Adove Customer services.

https://helpx.adobe.com/contact.html 

[Seonkyung5E8D]

I tried, but I couldn't see the 'Cancel' button. 

Thank you for responding! 

[Guest]

Moving to the Account, Payment, & Plan forum from Photoshop

[Seonkyung5E8D]

Thank you for helping me.

[John T Smith]

When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you buy a subscription... https://www.adobe.com/legal/subscription-terms.html

SOME programs are available Monthly https://community.adobe.com/t5/Get-Started/Being-charged-for-a-full-year-when-i-m-on-month-to-month/... - links and pictures

You bought an annual plan with monthly payments

This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
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