photo payment

Forum|Forum|5 years ago
December 12, 2020
3 replies
312 views

Hello, I bought Adobe photoshop on October 9, 2020, just for one month. After October, I didn't even use this application, and I didn't even open it. . Also, I couldn't get any notification about keep purchasing. But this application keeps purchasing until December 9th. And then, when I tried to stop it by looking through Plan, there was nothing that I can see. Could you help me to cancel and Could I get a refund? I attached a photo of that.

Thank you for understanding, and please let me know about the solution.

This topic has been closed for replies.

John T Smith

Community Expert

When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you buy a subscription... https://www.adobe.com/legal/subscription-terms.html

SOME programs are available Monthly https://community.adobe.com/t5/Get-Started/Being-charged-for-a-full-year-when-i-m-on-month-to-month/td-p/10248222 - links and pictures

You bought an annual plan with monthly payments

This is a public forum, you need the link to Adobe support, not other users
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