Need to combine two Adobe IDs

[jbelina]

I found this discussion when trying to attempt the exact same thing and found that there is still not an option for this type of support.

I ended up finding the Chat support option, and would like to share my results to save someone else 30+ minutes of really poor customer service.

If you have created multiple FREE Adobe IDs without a subscription or product involved, don't waste your time contacting support that can't (or won't) do anything about it.

[Nancy OShea · Accepted solution]

That's right.  Adobe product support is for paying subscribers.  There's no support for free or trial memberships unless you convert to a paid member plan.

[John T Smith]

>created multiple FREE Adobe IDs

I don't work for Adobe, but I do read a lot of messages... according to past discussions (going back over a dozen years) Adobe expects one person to have one account, not several 'get something for nothing' accounts

[Nancy OShea · Accepted solution]

AFAIK, there's no limit to how many free accounts one can have but they require separate log-in IDs.

[Abambo]

As there is no limit on the accounts you have, you need for each account obviously a different e-mail.