Re: Open transaction details- ADOBE SYSTEMS SOFTWARE 044-207-3650

Forum|Forum|8 years ago
August 15, 2017
4 replies
6064 views

I have had a transaction for £21 and I have no idea as I'm not even subscribed. The chat feature is a joke as no one seems to be available!! So I guess Im left having to contact my credit card company

Creative Cloud

This topic has been closed for replies.

Correct answer Peru Bob

@Simone3322847071e2

Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

or X (was Twitter):
https://twitter.com/AdobeCare

kglad

Community Expert

S

Simone3322847071e2

Participant

ARE you putting me in touch with the right service? i urgently need support tks

Peru Bob

Correct answer

Community Expert

@Simone3322847071e2

Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

or X (was Twitter):
https://twitter.com/AdobeCare

S

Simone3322847071e2

Participant

Hello i have the same problem beimy invoices for systèm software 044 i want to stop it ! Could you please help me?

kglad

Community Expert

@Simone3322847071e2

contact adobe support.

S

Simone3322847071e2

Participant

How do I do it? could you give me the right number?

Sheena Kaul

Community Manager

Hi David,

I apologize for the frustrating experience and the troubles you had to face in contacting the support.

I agree that you haven't subscribed to any plan as I was able to pull up your records and checked the same.

Since you are unable to reach the support, please revert to the private message I sent you so that I can help you further.

Regards,

Sheena

S

SunilKAdobe

Participant

Hi Sheena, I have the exact same problem, I have two charges for codes 044-207-3650 and have no idea where they came from! And I can not find any phone number or way of contacting Adobe for support. Please contact me as as possible. thank you