I am wondering if anyone can help me or has experienced the same issue.
I created an adobe account 2 years ago with my gmail acount (at this time I was living in SA) now I have moved over to the UK back home to study and want to get the Adobe Student pricing deal because I need adobe products for my studies... However it says it is unavailable in SA but I am not in SA anymore and even if I change the region, when it gets to the last payment step it says Error not avaiable in your country or find a reseller is SA
This space is provided by Adobe, but this is not Adobe support Sorry, nobody here can help with an account or payment problem This is a public forum, you need the link to Adobe support, not other users Help Center https://helpx.adobe.com/support.html is a good place to start Be sure to remain signed in with your Adobe ID before accessing the link below Do be aware that Adobe's staffing is impacted by the virus, so wait times are long -you MUST make sure that your browser does NOT block ads, scripts, or pop-ups -you MUST also allow 'cookies' in your web browser for the link to work This link will go directly to the chat option Type "Agent" in the chat box to bypass the chatbot and be connected to a person -Meaning type in the word Agent without the quote " " marks https://helpx.adobe.com/contact.html?rghtup=autoOpen - or by telephone https://helpx.adobe.com/contact/phone.html . Adobe does NOT do support by email, so beware of answering anyone who sends you a private message -click for more information about scammers https://tinyurl.com/10791730
The region can be updated by updating the payment information (you will need a UK credit card or PayPal account). But you can also pass via Customer service to do that for you. You can also create a new user ID, if you have no current plan attached to your old one.
ABAMBO | Hard- and Software Engineer | Photographer