Student account but I am being billed for a non student account

[Albi263353592oo0]

Hello I am a student and i am signed into my student email but i am being charged for the full priced plan and when i try and cancel it it says that I have to pay for the remaining year 'early cancellation' fee. I am a student and really can't afford this. They have been charging me for ages without me realising and it has now risin to 24 pounds a month. I am workin on my free account at the moment and paying for one too but they are both from the student email. 

[LinSims]

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[Test Screen Name]

24 pounds a month (for all apps) is less than half the normal price. It's the normal student price; the first year as a student gives an extra discount. The cancellation fee is one half of the current year's commitment. 

[Kevin26334048g6vz]

Interestingly, 24 pounds a month is not a discounted price for a month.

[Test Screen Name]

"Interestingly, 24 pounds a month is not a discounted price for a month."

Today Creative Cloud (All Apps, annual pay monthly) is shown in the UK at £51.98 per month.

So 24 pounds is more than 50% discount.

Of course, the UK can expect prices to jump hugely since Adobe are a US company who work in dollars, but this hasn't happened yet.

[kglad]

@Test Screen Name, that price is in line with the currency value as of today (so, no huge jump unless the pound continues to lose value).

[Test Screen Name]

Sadly, no. The US price today is US$54.99/mo. Today's exchange rate is 1.08, which converts to £50.92. Unfortunately, it doesn't stop there. In the UK prices must be quoted including taxes of 20%. So today's conversion of a US$54.99 (ex tax) is UK£61.10 (inc tax). 

[kglad]

@Test Screen Name, thank you.