Talk to a person?

[Guest]

I need to actually talk to somebody about my business issue with Adobe. Is that possible? Should I stop payment on our accounts? Will that get somebody's attention?

I am very frustrated by this company. Please provide a phone number for me to call. I can no longer interact with chat. They didn't understand my request to cancel my accounts and now we have to pay for another year's subscription? That's deceptive business practice. 

[John T Smith · Accepted solution]

Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
You MUST also allow 'cookies' in your web browser for the link to work
.
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
- or Twitter tweet @AdobeCare
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

[kglad]

and just to distill the relevant (to you) parts of @John T Smith message, contact adobe via

telephone: https://helpx.adobe.com/contact/phone.html

Twitter: tweet @AdobeCare

<moved from cc services>

[Test Screen Name]

If it is a business account (team or enterprise account) don't phone, don't use chat; they are for regular retail accounts. Use the Admin Console to contact the right department.

[antolgf.95@gmail.com]

https://helpx.adobe.com/contact.html?rghtup=autoOpen
I was helped by this link

[ros_3207]

i want to take advantage of the 50% off special for the adobe products which expires today please 

[kglad]

then make your purchase.