Tried to change plans _ However I am now paying for both

[dylanc53512474]

Hi All,

I tried to change from the photo to creative plan..I thought I had it all sorted, but now I am paying for both!

When I cancel the photo plan, Adobe tries to charge me $80. It is frustrating that I now have to deal with both plans. 

[Ged_Traynor]

Moving thread to the Account, Payment, & Plan forum from Using the Community

[Peru Bob]

Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html