Unable to log-in to Behance [topic edited for clarity]

[gimmemoreice]

Dear community, 

I'm unable to log into my old account https://www.behance.net/hjrmorais.

None of my 3 email addresses work (I can't remember which one was connected to that profile), neither does the password reset option. Tried several times to reset it since yesterday, but nothing arrives to my inboxes (including the spam folder).

I've reached costumer support and I was told to post my issue here.

Hope someone can help me out!

Thank you in advance,

Hugo

[John T Smith]

>I've reached costumer support and I was told to post my issue here

Support is wrong - This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html

[Nancy OShea · Accepted solution]

So far everyone has given you bad information.  Submit a help request directly to Behance support at the following link.

https://help.behance.net/hc/en-us/requests/new?ticket_form_id=4164

[gimmemoreice]

Thank you Nancy!

[DM Group SA]

Hi there i've recently migrated from a personal to a business Account and cannot access my previous behance or portfolio on my username email as before

Set up is as follows:

[Sensitive information removed by moderator.  This is a public community, not technical support.]

[Nancy OShea]

@DM Group SA,

Please DO NOT post personal or sensitive information in a public user-to-user forum for the world to see. 

You must contact Portfolio and Behance support directly for help with moving your old sites to your new user ID (email).  Fellow users cannot help you with that.

- Contact Portfolio Support Team - https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168
- Contact Behance Support on Zendesk - https://help.behance.net/hc/en-us/requests/new?ticket_form_id=4164

Thank you.