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I just upgrade my plan from Indesign to Creative Cloud pro, it processed through my paypal and I can see it updated on my online account when I log in but Creative Cloud desktop won't update and I can't access any of the apps to download. It keeps saying I need to upgrade still and I got the receipt of payment and invoice number for it all.
I need to access these apps asap so can someone tell me what is going on.
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Also to add I have signed out and signed back in, I have done all the recommended steps in help. Can someone look into my account and tell me why
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update your cc desktop app
sign out and then back in to your cc desktop app
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Done all of that still no luck
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retry in 24 hours. there may still be lingering aws outage effects
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They've taken my payment its just frustrating I can't get in contact with anyone directly to see if this is why or if something is wrong with my account. I desperately need to use it
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