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Why is there a company from a whole other continent logged in as a current session?

Community Beginner ,
Aug 07, 2023 Aug 07, 2023

Screenshot 2023-08-07 at 7.33.59 PM.pngexpand image

I was looking at my current sessions and cleaning out some unknown sessions. I can't end my current session, which isn't even my current sesssion- I don't work for Axios, nor do I live in Ireland. I live in a whole other continent, and I don't even use my adobe cloud for business. How'd they get access to my account? How can I kick them out? I really want to know why a large healthcare company is using my Adobe Cloud. Super weird.

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Community Expert ,
Jul 25, 2024 Jul 25, 2024

good job.  evenyone should enable 2fa.

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New Here ,
Aug 02, 2024 Aug 02, 2024

I just ran into the same Ireland session in progress. The date noted was July 25, 2024--which is a year ahead from what your screenshot showed. With so many accounst running into this, Adobe should look into it, regardless of its users setting up 2-factor authentication. Their backend is not secure if one person can hitch a ride on so many of our accounts with opening sessions. Weird, but insecure. It could be a bug that uses Adobe as a portal to access our desktops.

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New Here ,
Aug 08, 2024 Aug 08, 2024

Adding my name to the weird Dublin, Ireland sessions phenomenon. 2 factor fixed it for me as well. 

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Explorer ,
Jan 23, 2025 Jan 23, 2025

I just noticed this is happening to me as well. As of 1/6/25, there is an active session (unable to end) with my Adobe account labeled Axios in Dublin Ireland. I have tried everything... ending sessions, changing passoword, adding 2-step authentication, restarting. Nothing is working.

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Community Beginner ,
Jan 23, 2025 Jan 23, 2025

you may have to give it a few minutes. (i'm default with the bulldog icon that posted that i was having the issue in 2024).

Also, Adobe....can you look into this? Obviously there's a hacker of sorts from Ireland who keeps hacking people's accounts.

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Community Expert ,
Jan 23, 2025 Jan 23, 2025

sign out of all sessions and enable 2fa, though if you're using adobe ai, it may be related.

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Community Beginner ,
Jan 23, 2025 Jan 23, 2025

sohobella already said they did that and also changed their password.

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Community Expert ,
Jan 23, 2025 Jan 23, 2025
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are you using adobe AI?

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