Copy link to clipboard
Copied
Hi! I have an annual plan, paid monthly, and I want to change the plan to a different one. Will this affect the year commitment period? For example if the annual commitment finishes in September, if I update the plan now, will it change in September still, or in June of next year?
Thank you!
Hi there,
We appreciate you contacting Adobe community. Please check out this article to know all the related information about switching plans: https://adobe.ly/45Xqadz
Let us know if you have any questions.
Regards,
Shivangi
Copy link to clipboard
Copied
Hi there,
We appreciate you contacting Adobe community. Please check out this article to know all the related information about switching plans: https://adobe.ly/45Xqadz
Let us know if you have any questions.
Regards,
Shivangi
Copy link to clipboard
Copied
Hi! I believe I wasn't clear enough in my question. I was wondering what happens to that penalty for early cancellation of yearly plans, will that be in place for the new date as well or only for the previous date
Copy link to clipboard
Copied
yes, changing your plan will reset the renewal date to the change date.. ie, if your current plan ends 9/24, your change plans at the end of july 2024, your changed plan will end at the end of june 2025
Copy link to clipboard
Copied
Hi! I believe I wasn't clear enough in my question. I was wondering what happens to that penalty for early cancellation of yearly plans, will that be in place for the new date as well or only for the previous date?
Copy link to clipboard
Copied
There is no charge to change yearly plans, so there would be no early-termination penalty for your previous plan because you continue to be an annual subscriber.
However, a new 12-month commitment period would begin immediately under your new plan and a fee would apply for an early cancellation of that.
Copy link to clipboard
Copied
the cancellation date is one your after the change. there's no penalty for changing plans