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Will changing my plan affect the one-year commitment period?

New Here ,
Jun 26, 2024 Jun 26, 2024

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Hi! I have an annual plan, paid monthly, and I want to change the plan to a different one. Will this affect the year commitment period? For example if the annual commitment finishes in September, if I update the plan now, will it change in September still, or in June of next year?

Thank you!

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correct answers 1 Correct answer

Adobe Employee , Jun 26, 2024 Jun 26, 2024

Hi there,

We appreciate you contacting Adobe community. Please check out this article to know all the related information about switching plans: https://adobe.ly/45Xqadz

Let us know if you have any questions.

 

Regards,

Shivangi

 

 

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Adobe Employee ,
Jun 26, 2024 Jun 26, 2024

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Hi there,

We appreciate you contacting Adobe community. Please check out this article to know all the related information about switching plans: https://adobe.ly/45Xqadz

Let us know if you have any questions.

 

Regards,

Shivangi

 

 

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New Here ,
Jun 26, 2024 Jun 26, 2024

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Hi! I believe I wasn't clear enough in my question. I was wondering what happens to that penalty for early cancellation of yearly plans, will that be in place for the new date as well or only for the previous date

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Community Expert ,
Jun 26, 2024 Jun 26, 2024

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yes, changing your plan will reset the renewal date to the change date..  ie, if your current plan ends 9/24, your change plans at the end of july 2024,  your changed plan will end at the end of june 2025

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New Here ,
Jun 26, 2024 Jun 26, 2024

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Hi! I believe I wasn't clear enough in my question. I was wondering what happens to that penalty for early cancellation of yearly plans, will that be in place for the new date as well or only for the previous date?

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Community Expert ,
Jun 26, 2024 Jun 26, 2024

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There is no charge to change yearly plans, so there would be no early-termination penalty for your previous plan because you continue to be an annual subscriber.

 

However, a new 12-month commitment period would begin immediately under your new plan and a fee would apply for an early cancellation of that.

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Community Expert ,
Jun 26, 2024 Jun 26, 2024

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the cancellation date is one your after the change.  there's no penalty for changing plans

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