Acrobat android and ios apps showing overlapping text when typing into a fillable field.

[Optimistic_sharpness3458]

I've recently noticed an issue with the adobe acrobat apps for both android and ios where when typing into a fillable field, overlapping letters are appearing -see attached photo.  The error resolves itself when you click out of the field and into another.  But when you're entering a lot of text into the field, it makes it very difficult to see and keep track of what you're typing.  This issue started recently and I saw that there was an app update on Feb. 18th kind of leading me to think this might be a bug.  Anyone else experiencing this and are there any known fixes?

[Amal.]

Hi @Optimistic_sharpness3458 

Hope you are doing well, and thank you for reaching out and providing a detailed description of the issue.

Our team is actively investigating the problem and working towards a resolution. We understand how important this is for you, and we truly appreciate your patience while we work on a fix. We will keep you updated as soon as we have more information to share.

Thanks for your understanding

[Ann-Christine Mohr]

Same here, scrolling and deleting shows old characters. Seems to be since update 25.02.00, if example pdf is needed let us know...

[Amal.]

Hi there,

Could you please share a sample PDF file? This would greatly help us investigate the issue more effectively.

[Optimistic_sharpness3458]

See attached.  Please note that the error does not occur when using acrobat on a desktop, but I had the issue on an android tablet and iphone.  I also tried a different pdf and had the same issue.

Thanks.

[Amal.]

Hi there

Thanks for sharing the sample PDF  file, I will pass it to our engineering team internally. 

[Eccentric_coder4656]

Following

[Ann-Christine Mohr]

Reproducible here with this file and different on iPadOS 18.3.1 and iOS 18.3.1 using acrobat update 25.02.00 from 28 feb

[nursemanager@gppregnancy.com]

We are also experiencing this issue. Please fix and inform us when the update is available that will correct this issue. Thank you.

[interesting_experts4530]

Been having the same issue since mid-February. Would love a fix!

[Amal. · Accepted solution]

Hi there

Hope you are doing well, and thanks for reaching out.

We have addressed this issue in our latest app update, version 25.2.1 (Android) / 25.2.5 (iOS). Please update the application from the Play/App Store, then restart your device to apply the changes.

Once you've updated and rebooted your device, please check if the issue persists. If you continue to experience any problems, feel free to reach out, and we'd be happy to assist you further.

[Marking as correct for visibility]

[interesting_experts4530]

My ipad app is the most recent version and the issue is still there. Pretty sure the issue started when it updated to this version (in mid-late February) 

[Ann-Christine Mohr]

Here also on iPhone 25.02.05 error still exists...

[interesting_experts4530]

Hoping it's not an April Fool's joke, but it seems like the glitch has gone away. iOs version 25.03.00

[Festive_Shimmer1190]

I have been having problems since 2/28 on an IPad Pro.  I can type the proposal all good when I touch the screen to make a change what ever I touch over lays same text.  

[Festive_Shimmer1190]

[Festive_Shimmer1190]

iPad was updated to latest adobe app.

[marcus_4605]

I have the same issue.  The version of Adobe app in the apple store is currently still listed as 25.02.05.  Do you know when version 25.02.5 will be made available?