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New Participant
May 2, 2025
Question

Acrobat bug zooming on page?

  • May 2, 2025
  • 6 replies
  • 2462 views

This just started happening with Acrobat (Apple OS): I'm on a specific page and I try to zoom in or out, or fit page in window and it jumps to a page seemingly random in the file. For example, I'm on page 20 of a PDF, zoom or fit in window and it jumps to page 53. Known issue? Fixes?

6 replies

alexb10226640
New Participant
August 8, 2025

I am also having this issue.

New Participant
August 8, 2025

Same here... really, really annoying... 😞

New Participant
July 8, 2025

Same here. MacOS, new Acrobat UI, mostly A4 format documents. 
What's crazy is that it not only happens with the CMD + Shortcut, but also with the UI button, at first i figured it might be a typo in Adobes non-standard shortcuts. 

 

As far as i can tell, crossing/selecting the threshhold of 100% very likely results in problems, but other than that it is inconsistent. Changing between 100% and 105% (One step of CMD +/- in my case) lets me randomly jump through the document.

Community Manager
July 8, 2025

 

Hello Everyone,

 

 

 

Thank you for reporting this issue and for the detailed observations. And sorry for the troubled experience. 

 

We want to let you know that our team is aware of this behavior involving zooming inconsistencies in Acrobat. A bug report has already been filed, and the issue is currently under triage by our product and engineering teams.

 

We understand how disruptive this can be to your workflow, and we appreciate your patience as we investigate further. Once we have any updates or a resolution, we’ll make sure to share them directly in this discussion.

 

Thank you again for bringing this to our attention.

 

Best regards,

Tariq | Adobe Community Team

New Participant
May 12, 2025

I've used this application for over 30 years. Never had a problem quite like this (using current version on Apple OS). Adobe needs to address this in an update. It is so frustrating. Any method of zooming should remain on the current page, not jump randomly all over the document.

JR Boulay
Community Expert
May 4, 2025
Acrobate du PDF, InDesigner et Photoshopographe
New Participant
May 4, 2025

Yeah this is happening to me too. Its definitely annoying having to figure out what page i was just on after it jumps to a random one

New Participant
May 4, 2025

^^It does seem to only happen when the bookmark tab is open on the sidebar 

JR Boulay
Community Expert
May 5, 2025

You're really lucky, my Acrobat always does. In any case.

Acrobate du PDF, InDesigner et Photoshopographe
JR Boulay
Community Expert
May 3, 2025

You're lucky, when I hit CTRL - to zoom out, it creates a comment note (which I then delete via the comments panel).

😞

Acrobate du PDF, InDesigner et Photoshopographe