Acrobat on Mac will not print more than one copy

HI @scarygarynightingale, 

I understand how frustrating it must be to not be able to print multiple copies, especially when it worked fine before. Let’s try a few steps to troubleshoot this issue.

First, let’s check a few things:

1. Does this happen with all PDFs or just specific ones? Try printing a different PDF to see if the issue persists.

2. Have you tried using Adobe Acrobat Reader instead of Acrobat Pro? If Reader prints correctly, it could help isolate the issue.

3. Does the issue occur with all printers, or just one? Testing another printer (if available) can help pinpoint if it’s printer-specific.

Next, try these steps:

✔ Check Print Dialog Settings – In the Acrobat print window, manually increase the copy count and ensure “Collate” is selected if needed.

✔ Reset Acrobat Preferences – Sometimes, resetting preferences can resolve unexpected behavior. : https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-default/td-p/4792082 

✔ Test with a Different User Profile – Create a new macOS user profile and try printing from Acrobat there.

Gathering More Information

If the issue persists, could you share Acrobat Troubleshoot Logs with us? These logs can help identify any underlying errors. You can generate them by following these steps:

🔹 Help > Adobe Acrobat Log Collector Tool (Follow the instructions to save and share logs).

In case, you don't view the "Troubleshoot Acrobat" option, select the Acrobat menu / Edit > Preferences... and then select the Enable troubleshooting option from the General tab. Once the option is checked, you need to navigate to Acrobat > Help > Troubleshoot Acrobat. This tool helps you upload logs to our servers from your machine and share the log ID with us, so we can track them.