Copy link to clipboard
Copied
I have Acrobat version 2022.003.20282, auto-updates are turned on.
In my Engineering job I am a heavy user of Acrobat to create pdfs for the parts / assys that we manufacture. We make heavy use of commenting tools (text boxes, lines, arrows, circles, rectangles). We have been using Acrobat for this purpose for approaching 2 decades I'd say. I often have multiple pdfs open at once, and often cut / pasting commenting items from one pdf to another.
The current version is exhibiting some buggy behaviors that are interrupting my normal workflow, and a break from the behavior / performance I've come to expect from Acrobat, borne out over decades:
Maybe I should break these items up into multiple tickets, but will post this nonetheless. Thank you for any attention this may receive..
Hi @bat336
Please do try the other suggested steps and see if that works for you.
Let us know how it goes..
Regards
Amal
Copy link to clipboard
Copied
Hi @bat336
Hope you are doing well and sorry to hear that
Is this an issue with a particular PDF file or all the PDFs? Please try with a different PDF file and check. If the file is stored on a shared network/drive please download it to your computer locally and then try again.
Please try to repair the installation from the help menu (Win Only) and see if that works.
Please try to reset the Acrobat preferences as described here https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-defau...
You may also try to create a new test user profile with full admin rights in Win and try using the application there and check.
Regards
Amal
Copy link to clipboard
Copied
Amal,
Thank you for the response. To answer some questions you posed:
I can try the other solutions you offer, and continue assessing whether these undesirable behaviors continue.
I'm not sure why your response was given the status 'Correct Answer', since nothing that you offered has been verified to have worked for me yet, and your response does not directly address any of the faulty behaviors I outlined..
Thank you,
Brian
Copy link to clipboard
Copied
Hi @bat336
Please do try the other suggested steps and see if that works for you.
Let us know how it goes..
Regards
Amal