Adobe Acrobat crash - printing comments

Hi @Rhian352213 

Hope you are doing well and sorry to hear that.

Is the application crashing only when printing this PDF with comments or otherwise as well? Please try with a different PDF file and check.

What is the workflow/steps you are doing to print the PDF with comments? A small video recording of the same will be very helpful. Also, go through the help page https://helpx.adobe.com/acrobat/kb/print-comments-acrobat-reader.html and see if that works.

What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 22.3.20281 (Mac) or 22.3.20282 (Win) installed. Go to Help > Check for updates and reboot the computer once.

Also, try to repair the installation from the help menu (Win Only) and see if that works.

Please try to reset the Acrobat preferences as described here https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-default/td-p/4792082

You may also try to create a new test user profile with full admin rights in Win or enable the root account in MAC and try using the application there and check.

Regards

Amal