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Kevin31011842t3y2
New Participant
July 11, 2023
Question

Adobe Acrobat Properties Visual Glitch

  • July 11, 2023
  • 1 reply
  • 1895 views

I am using adobe acrobat pro with the latest version and when creating a PDF and going into the text field properties, or any properties of any item I get weird visual glitches. The glitch happens when switching between tabs in the properties menu. It keeps what was on the first tab and adds what is on the second making it hard to read.

 

Any help is appreciated. 

 

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    1 reply

    Amal.
    Community Manager
    Amal.Community Manager
    Community Manager
    July 12, 2023

    Hi @Kevin31011842t3y2 

     

    Hope you are doing well and thanks for reaching out.

     

    Would you mind sharing the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 23.03.20244 installed. Go to Help > Check for updates and reboot the computer once.

    Also try to repair the installation from the help menu (Win Only) and see if that works.

    Please try to reset the Acrobat preferences as described here https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-default/td-p/4792082 and see if that helps.

     

    Let us know if you experience any trouble and need more help.

     

    ~Amal

     

    K
    Kevin31011842t3y2Author
    New Participant
    July 12, 2023

    The most recent version of 23.03.20244 is installed. I have done the repair multiple times so far. I will try the resetting of Acrobat preferences as soon as I can get to the users computer. 

    Thank you

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