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New Participant
August 12, 2023
Question

Can't print snapshot

  • August 12, 2023
  • 1 reply
  • 916 views

Tring to print a snapshot with the new drag method now that the "Take a snapshot" tool has been removed from the dropdown list.  I can drag from right to left, right-click to take a snapshot, but the print dialog box for my Brother large format printer doesn't show me a print range--selected graphic option as per instructions on the Adobe help page.  Any clues?  I have used this function for many years and it just disappeared yesterday.

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1 reply

Eric Dumas
Adobe Expert
August 12, 2023

Hi

Can you confirm the exact version of your operating system and software?

Have you updated your software recently? Please include a screenshot to help us recreate the issue.

Have you tryed the Tools tab and search for the function you need?

 

Eric Dumas
Adobe Expert
August 12, 2023

also, sometimes clearing teh preferences helps with this type of issues. How to reset Acrobat Preference settings to defaul... - Adobe Support Community - 4792082