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Question

Combining files prefills radio buttons

Forum|Forum|3 years ago
January 3, 2023
3 replies
1179 views

When combing 3 blank pdfs into one, the resulting file has what looks to be prefilled radio buttons selected and are not removable.

Pre combine:

Post combine:

Edit and convert PDFs

This topic has been closed for replies.

Amal.

Community Manager

Hi @Clarence277855854ry6

Hope you are doing well and sorry to hear that

Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check.

Have you started experiencing this issue recently after the new update for Adobe Acrobat?

What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 22.3.20310 installed. Go to Help > Check for updates and reboot the computer once.

Also, try to repair the installation from the help menu (Win Only) and see if that works.

Please try to reset the Acrobat preferences as described here https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-default/td-p/4792082

Let us know how it goes.

Regars

Amal

Dave__M

Community Expert

Are the radio buttons at all interactive, or are they just images of radio buttons?

Dave

C

Clarence277855854ry6Author

New Participant

yes, they're interactive. I was able to combine cleanly using a different application but have not figured out how to do this with Adobe Pro.

Bernd Alheit

Community Expert

Does you use radio buttons with the same name in the files?

C

Clarence277855854ry6Author

New Participant

I don't believe so. The files being combined were created by my client. When I open the combined file in Adobe Pro or Reader the radio buttons are blank. When openned through any browser (Chrome, Edge) they display pre-filled.

Bernd Alheit

Community Expert

Use Tools > Prepare Form and look at the field names.

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