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gsbatchwva
Participating Frequently
August 3, 2017
Answered

Conver to spot color error

  • August 3, 2017
  • 3 replies
  • 1194 views

When trying to create a fixup to convert RGB to spot color, I get the following error as soon as I select the RGB (0 ...255) color model: Assertion failed in file ..\..\..\PRCObjectUI\_Imp\PRCObjectUIFixupGeneric.cpp, line #4253:"dynamic_cast<Control::EditFloatEx*>(ctrl)" . I get a similar error if I select Lab, it just refers to a different line number - 4257. This happens on ALL computers I have access to, at work, at home, and at friends and associates. All of these machines are Windows 10, so I don't know if it is OS specific. This function worked fine until an update about 3 or so months ago. Has anyone else encountered this error? For reference can anyone try it and see if you get the same error? Especially helpful to see if it's OS specific.

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Correct answer Priyanja

Thanks. So it's not specific to Windows 10. Good to know.


Hi gsbatchwva ,

This issue was fixed in our update released yesterday. Make sure you are on the latest update by visiting Help > Check for updates (17.012.20093 Planned update, August 8, 2017 — Acrobat and Adobe Reader Release Notes).

Please try it out and let us know your feedback.

Regards,

Priyanka

3 replies

G
gsbatchwvaAuthor
Participating Frequently
August 9, 2017

The update successfully resolved the issue with both RGB and LAB profiles.

G
gsbatchwvaAuthor
Participating Frequently
August 4, 2017

Stephen Marsh
Stephen Marsh
Community Expert
August 4, 2017

Yes, I can confirm in Acrobat Pro DC.

I quickly tested with the other RGB options and they did not appear to have the same problem, so you could use them instead (not ideal, but a work around).

You can log the issue here:

Feature Request/Bug Report Form

P
Adobe Employee
PriyanjaCorrect answer
Adobe Employee
August 9, 2017

Thanks. So it's not specific to Windows 10. Good to know.


Hi gsbatchwva ,

This issue was fixed in our update released yesterday. Make sure you are on the latest update by visiting Help > Check for updates (17.012.20093 Planned update, August 8, 2017 — Acrobat and Adobe Reader Release Notes).

Please try it out and let us know your feedback.

Regards,

Priyanka

Stephen Marsh
Stephen Marsh
Community Expert
August 4, 2017

Can you please illustrate using screen captures, such as found here:

Prepression: Acrobat Pro – Preflight Fixup to Convert Black Tint to Solid Black

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