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traceyc28668387
Inspiring
February 15, 2021
Answered

Horizontal scroll bar missing

  • February 15, 2021
  • 3 replies
  • 8506 views

My horizontal scroll bar is missing on my PDF form.  The vertical scroll one is there on the right.  It started happending randomly ever since the new update, but now I can't get it back at all.  The Touch Mode is set to auto-correct and I've tried changing to always and never.  I've tried View-Page Display-Enable Scrolling.  Nothing works.  I can't find any other suggestions on forums.  Please help.

Correct answer jessiekm79

It's june 2024 and I still can't find a horizontal scroll bar. Has this been fixed and if so in what version. I am using Acrobat Pro Version 2024.002.20759 for Mac


So recently, I found you can Open Acrobat, go to Preferences in the main menu, then in the pop-up window choose “Page Display” from left-hand sidebar and check “Always show scroll bars” under ‘Page Content...” and select OK button to save – then quit the program and reopen. Voila! Unsure why this isn’t a default setting that you must turn off but, hey its finally there! And I’m using your same version 2024.002.20759.

3 replies

JR Boulay
JR Boulay
Adobe Expert
June 7, 2024

Try to revert to the Classic UI: https://community.adobe.com/t5/acrobat-discussions/acrobat-2023-how-to-revert-to-classic-gui-user-interface/td-p/14052807
Consider the "new Acrobat" as a beta version, many features are still missing or half-implemented.

Acrobate du PDF, InDesigner et Photoshopographe
jessiekm79
jessiekm79
Inspiring
October 23, 2023

Was this resolved? Now suddenly in 2023 my Acrobat has updated the scroll bars are missing -- who wants this?? Why isnt the default to see scroll bars so you can naviagte around the page after zooming in? I mean first Adobe removes the magnifying glass tool as a way to zoom in on a specific area and now this! Dear sweet Adobe, why fix things that arent' broken??

    Amal.
    Community Manager
    Amal.Community Manager
    Community Manager
    October 26, 2023

    Hi there

     

    This is a known issue and our engineers are working on it for the fix.

     

    The fix will be available in the upcoming future release.

     

    Thanks for your time and patience.

     

    ~Amal

      G
      gustavo_5016
      New Participant
      September 28, 2024
      So recently, I found you can Open Acrobat, go to Preferences in the main menu, then in the pop-up window choose “Page Display” from left-hand sidebar and check “Always show scroll bars” under ‘Page Content...” and select OK button to save – then quit the program and reopen. Voila! Unsure why this isn’t a default setting that you must turn off but, hey its finally there! And I’m using your same version 2024.002.20759.

      t works. T

      hank tou!

      Amal.
      Community Manager
      Amal.Community Manager
      Community Manager
      February 16, 2021

      Hi Tracey

       

      Hope you are doing well and sorry for the trouble. As described the scroll bar on the right hand side is missing after the update.

       

      We have released a new optional update for Adobe Acrobat/Reader DC (V.21.01.20138). Please update the application from the Help menu > Check for Updates and reboot the computer once and see if that works for you.

       

      If it still doesn't work try to repair the installation (Win only) from the Help Menu > Repair Installation and check.

       

      If it still doesn't work, please try to reset the Acrobat preferences to default as described in the help page https://community.adobe.com/t5/acrobat/how-to-reset-acrobat-preference-settings-to-default/td-p/4792082 and see if that helps.

       

      Regards

      Amal

       

       

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