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How do I remove the AI button that blocks my screen for iOS Adobe Acrobat?

Explorer ,
Sep 15, 2024 Sep 15, 2024

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New unwanted feature appears on my pdf today.  An AI button that blocks my view of the text.  I've seen some solutions for Windows users, but is there a way to remove it for iPad users?

Additiinally, is there a way to block future updates?  I frequently open up my PDF reader in the morning and find some annoying, unwanted, feature, or change, and then spend weeks trying to figure out how to get my viewer back to where it used to be.  They should be opt in, not spend several weeks, figuring out how to opt out, or waiting several weeks for Adobe engineers to program an opt out feature.  

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Explorer ,
Sep 25, 2024 Sep 25, 2024

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I just tried this fix and it seems to work so far. Bear in mind, that I just did this and it got rid of the AI button for the moment but I don't know if it's gonna show up again tomorrow.  These instructions for removal are for the iPad iOS system.

 

1.  Go to the profile section of your Adobe Acrobat what you find on the home screen in Adobe Acrobat, and my case in the upper left-hand corner, not inside the documents. Don't open up any documents.  In the profile section, select preferences, and then make sure you've disabled the AI Assistant.  THIS WILL NOT REMOVE THE ANNOYING BUTTON.  THERE ARE MORE STEPS.

2.  Back up all your documents because you're gonna have to delete the Adobe app from your advice.  I found for myself that the easiest way to back up all my documents was to use the Files app that you should be able to locate on your iPad Home Screen.  In the Files app, I was able to select all my folders on my iPad for Adobe and copy them over to iCloud.  
3.  Once you've safely backed up all your adobe files, go ahead and delete the Adobe app from your Home Screen.  You'll get the warning about losing all your data, It's important to make sure that's backed up first..

4.  Once deleted, go ahead and relocate the app again in the App Store and re-download it, reopen it, if you have a paid subscription, confirm it's still there and hasn't been deleted or canceled, and restore your documents back to your device (Unless you prefer leaving them on the cloud).  Then open up one of your documents and you should see that the annoying little button is no longer down there in the lower right corner.  
5.  Finally, and this may be the most important step, go into Settings-->App Store-->App Updates, and TURN OFF YOUR AUTOMATIC UPDATES so you don't find any more annoying "features" like this suddenly appearing in your documents.  

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Explorer ,
Sep 28, 2024 Sep 28, 2024

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I stand corrected.  It worked for about a day, and then the AI button reappeared again. This, even though I had shut off automatic updates.  I would recommend that if you're in iPad user, that you switched to an app called PDF converter.  The tech-support at Adobe flat out told me that Acrobat wasn't designed for mobile products, and it shows.  PDF converter seems more designed for iOS users

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Explorer ,
Sep 29, 2024 Sep 29, 2024

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Thank you, I checked the latest app update in the Apps Store. It did nothing to solve the problem of the floating AI assistant but only added additional unwanted features. Using another app remains the best solution so far.

Gerry

I feel much better now that I've given up hope -- Ashley Brilliant

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