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gillou31
gillou31
Participant
April 13, 2023
Question

How to change the language for recipients signature?

  • April 13, 2023
  • 2 replies
  • 1409 views

Bonsoir,

Comment procéder pour faire en sorte que mon destinataire reçoive à signer mon document avec l'aide Acrobat en Français ? Je ne vois pas où régler ce choix. Merci pour votre aide.

    2 replies

    N
    Northwest29778056nk7l
    Known Participant
    March 26, 2025

    Despite using the e-sign feature for many years I only recently encountered the problem of varying languages in the email messages. I have set the appropriate language however there is still a mismatch in the language of the emails being sent out.  

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity Manager
    Community Manager
    March 27, 2025

    Hi Northwest29778056nk7l,

     

    Thank you for reaching out.

     

    When you say the mismatch in the email language, could you please share more information on this? A few examples would help us to understand what is not working. 

    Please also let us know the language used on the system.

     

    Thanks,

    Meenakshi

    N
    Northwest29778056nk7l
    Known Participant
    March 28, 2025

    confirmation / admin emails are sent in the language of subscription region but emails to the receipient are sent in english. The expectation is that all emails are in the language set in the settings. 

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity Manager
    Community Manager
    April 21, 2023

    Hi gillou31,

     

    Thank you for reaching out.

     

    If you are using Acrobat Sign to send the document for signature, refer to the information on the following help page: https://helpx.adobe.com/sign/using/multilanguage-sending-signing.html. 

    However, the feature is not available with your current plan. The feature is available with the Acrobat Sign Enterprise plan only. 

     

    Let us know if you have any questions.

     

    Thanks,

    Meenakshi

     

     

    Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

    gillou31
    gillou31Author
    Participant
    April 21, 2023

    How do you expect a small business to subscribe to this option? I think Adobe should understand that a small business today has the same needs and requirements as a larger company. So I think offering this option is just ridiculous and inappropriate.

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