Inspiring

Question

How to reset Acrobat 2017 Pro - without having to re-install it?

Forum|Forum|5 years ago
August 6, 2020
1 reply
3413 views

When creating scans from my scanner, the output font looks blurry. That used to be perfect in the past.

Also the text has shifted about 8mm to the left, leaving close to no marging (about 2mm or so)

I have tried endlessly to get this OK again, but all attempts remained in vain.

Wonder whether there is a way to reset all settings of Acrobat to default, so I can try from scratch.

Or anyone out there having tips to get high resolution scans. I don't care about the size.

Attached find screenshots.

Note when scanning using Acrobat and using Automatic Document Feeder (ADF), the left margin is okay. Acrobat reduces the left margin in case of a manual scan, i.e. document manually put on the glasplate.

Thanks.

Create PDFs

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ls_rbls

Community Expert

I would say to try first clicking on HELP-->>"Repair Installtion". And after that force a manual update of the last version update again.

Is this happening in MS Windows 10? I would try forcing an update on windows and also checking with the manufacturer of your scanning device if there are any firmware updates, not just the drivers.

Sometimes MS Windows (and I think this true in macOS too), if you let the operating system do its own unattended update for hardware drivers will render funky results or behaviors of some your peripherals and the applications that interact with them.

To manually reset your Acrobat to default preferences settings use this gguidance:

https://community.adobe.com/t5/acrobat/how-to-reset-acrobat-preference-settings-to-default/td-p/4792082?page=1

A

adwul62Author

Inspiring

Many thanks for the reply. I did all the above. No improvement.
I did the manual thing (your link), no improvement.

There was a firmware update for my Epson printer, no difference, regretfully.
I uninstalled/re-installed the drivers (printer/scanner), no improvement.
I then unstalled/re-installed Acrobat entirely (incl registry settings and all possible leftovers), no improvement.

Finally, I could the left margin back by setting the papersize to "Letter" - when launching Epson scan software, by default it is set to that size: 215.9 x 279.4mm (A4 is longer format, 210x297mm)
OTOH it looks like it is scanning the entire A4 page nonetheless.

So, the left margin in 'restored', so to say.

The blurry font isn't.
I wonder whether it has something to do with how things are being displayed, i.e. Acrobat monitor settings.

I have a 27"HP Dreamcolor monitor, maybe there is some setting within Acrobat to adjust it ..?

Beats me..

Top is Acrobat, in the middle a screenshot when Epson scans it to a jpg file and at the bottom Abby FineReader.

A

adwul62Author

Inspiring

I see what you're saying.

There are a few things I've tried to correct with my documents.

If you're going to print as an image, then there's no need to use the optimizer. Even though there are many ways to configure the Optimizer settings, it does involves a lot of extra knowledge in image, colors, rendering and compression methods IF you really want to get accurate as possible results in the output file..

If you're not expert in these areas, believe me, don't waste your time fighting with that document. Just print as an image or as a Postscript file.See the right margin above in your slide. You can disable the optimizer from there and deslect recognize text. Or you can leave it enabled and disable a few things.

See slide below.

I had to recreate a PDF from scratch following Adobe Helpx guidance in order to get the best results possible from an XFA form that was created in AdobeLiveCycle Designer. The security in that particular file was set to restricted from copying, saving as, export to, and many other editing methods.

So, I also have no physical printer installed in my computer, And I had to do this entirely with Acrobat PDF Printer as my default printer in my MS Windows 10 (it is basically a glorified version of Acrobat Distiller).

See slides ( and I hope this gives you additional insights):

NOTE: These are the settings that I used to creat a PDF , printing a secured PDF to PDF method.

This settings worked great for me for a document that was mainly black and white and had no gradients, shades, ar rendered art artwork.

Thank you for taking the time for this elaborate reply. Truly appreciated!

There may be some confusion here though. I am talking about the blurry font on screen.

I have not tested it printing the scanned document. It is the font on screen after having scanned a document. On the View>Preferences>Page Display I have set/re-set almost all items that are available.

I have this "Lorem Ipsum" test document saved as a Word file and have Acrobat create a pdf from that document.

This is what I mean. The thing is ... this 'blurry' font wasn't so in the past. I have checked all the screenshots of Acrobat settings that I made, but did not find a difference, i.e. the settings were the same all the way, at least AFAIK....

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