No Verification Email Being Received

Forum|Forum|2 years ago
April 24, 2023
1 reply
1382 views

So its pretty much what the subject states, I'm prompted for a verification code that should be sent to my email but nothing ever shows up. All adobe emails are whitelisted and allowed on our sender list. Any help would be appreciated!

General troubleshooting

This topic has been closed for replies.

Amal.

Community Manager

Hi @APC CCSA

Hope you are doing well and sorry to hear that.

Please go through the help pages listed below and see if that works for you:
https://helpx.adobe.com/manage-account/kb/no-email-received.html
https://helpx.adobe.com/x-productkb/global/2-step-verification-account-security.html

Let us know if you are referring to something else.

Regards

Amal

T

Tyler35686659fq2w

New Participant

This doesn't help, when I'm sent a verification email there's never an option to receive the code another way, and the only thing I have access to is the email, I changed my password and it had me sign back in but I'm not receiving an email and I've tried almost 10 different times now to send and resend a verification code

Amal.

Community Manager

Hi there

Hope you are doing well.

Please check out the correct answer marked in the similar dscussion https://community.adobe.com/t5/download-install-discussions/not-receiving-verification-email-from-adobe/td-p/9471138 and see if that works.

Also go through the help page https://helpx.adobe.com/x-productkb/global/2-step-verification-account-security.html and check.

~Amal

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