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Sam25206055qyxd
New Participant
July 11, 2022
Answered

"delete" option for replace text comment is greyed out

  • July 11, 2022
  • 3 replies
  • 2273 views

Hello,

I am working on a PDF file in Adobe Acrobat and I cannot delete comments where I use the "replace text" function. The option to delete is greyed out. However, I can delete comments where I use other functions such as "highlight" or "strikeout". I am signed in to my Adobe account and I have tried saving and restarting to no avail.

Thanks in advance for the help! 

    This topic has been closed for replies.
    Correct answer Sam25206055qyxd

    I was able to fix the issue by clicking the comment in the file instead of the comment pane, and hitting the delete button on my keyboard. Thanks for the help!

    3 replies

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    Sam25206055qyxdAuthorCorrect answer
    New Participant
    July 12, 2022

    I was able to fix the issue by clicking the comment in the file instead of the comment pane, and hitting the delete button on my keyboard. Thanks for the help!

    ls_rbls
    Community Expert
    ls_rblsCommunity Expert
    Community Expert
    July 12, 2022

    You're welcome.

    ls_rbls
    Community Expert
    ls_rblsCommunity Expert
    Community Expert
    July 12, 2022

    When you select Properties from the context menu  does thr comment Text Box Properties appear locked?

     

    If yes, what happens if you uncheck the "Locked" checkbox?

    Amal.
    Community Manager
    Amal.Community Manager
    Community Manager
    July 11, 2022

    Hi Sam

     

    Hope you are doing well and sorry to hear that.

     

    Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check.

     

    Also, make sure you have the recent version 22.1.20142 installed. Go to help > Check for updates and reboot the computer once.

     

    You may also try to repair the installation form the help menu (Win Only) and see if that works.

     

    Also try to reset the Acrobat preferences as described here https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-default/td-p/4792082 and check if that helps.

     

    Regards

    Amal

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