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The document could not be printed - There were no pages selected to print

Participant ,
Sep 11, 2014 Sep 11, 2014

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Hey, since a few days I can't print PDF files with Acrobat XI (11.0.07).

I have tried to print with my own and with external PDF files. With secured and unsecured files. No way.

 

I see this 2 error windows

  • The document could not be printed
  • There were no pages selected to print

 

I can print the PDF files with Apple Preview without any problems.

I can also print the same PDF files with my browser (Google Chome)

 

But I can't print with Acrobat Pro.

 

Joerg

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Print and prepress

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2 ACCEPTED SOLUTIONS
Participant ,
Oct 28, 2014 Oct 28, 2014

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After re-installing my system, Acrobat is working again.

View solution in original post

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New Here ,
Feb 20, 2024 Feb 20, 2024

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I have solved this on my  IMac

 

On your Mac, choose Apple menu

 

 

 > System Settings, click General

 

 

in the sidebar, then click Sharing on the right. (You may need to scroll down.)

View solution in original post

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Adobe Employee ,
Dec 07, 2023 Dec 07, 2023

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Hi Lara33997567zzub,

 

Thank you for reaching out.

 

As you get the same error message, please share the Acrobat and OS versions on the machine.

Ensure that you have updated the application to the latest version. In Acrobat, go to Menu > Help > Check for updates (New Acrobat). For more information on updates, refer to the following help document: https://helpx.adobe.com/acrobat/release-note/release-notes-acrobat-reader.html

 

Let us know if the issue has already been resolved.

 

Thanks,

Meenakshi

 

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New Here ,
Dec 12, 2023 Dec 12, 2023

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Same problem - cannot print to Brother printer. Attaching OS and Adobe versions as screenshots.

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New Here ,
Dec 18, 2023 Dec 18, 2023

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Mac OS 14.1.2 here. My solution was to open the PDF in Preview and print from that application. I don't have time to troubleshoot further that what has been suggested above and needed to move on.

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Community Beginner ,
Jan 07, 2024 Jan 07, 2024

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Thanks Rupert343358054613.

I've had this problem since late last year - Mac OS 14.1.2 with Brother printer J6930DW (used to work just fine) and I've been dropping the pdf onto the airprint icon but that didn't give me the options to print both sides etc. None of the other fixes worked reinstalling Acrobat etc. opening in preview worked - like you I have no time to muck around finding a better solution that's adobe's job. So Adobe get onto this and fix it.

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Community Beginner ,
Jan 08, 2024 Jan 08, 2024

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A couple workarounds that you can try:

 

1. Drop the PDF in a browser window and you can use the browser's print function. The PDF has to be dropped into a browser window that has a website open. For me, at least, if I try to drop a PDF into a new Safari window it wont open the PDF.

2. Open the PDF using Preview and you can then print from there.

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Community Beginner ,
Feb 25, 2024 Feb 25, 2024

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Honestly we pay a sizable amount for Adobe products and I've had this problem since last year, no updates to fix it from Adobe. Tried all the options suggested on this board but nothing worked, so still using preview to print files hopefully that doesn't stuff up or I'm out of options

 

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Community Beginner ,
Mar 23, 2024 Mar 23, 2024

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Workaround option #1 works for me. But seriously - WHY do we need to do this? I feel like there is something that is glitchy - can Adobe please respond with a solution? And please don't tell us to uninstall and reinstall and check the version.... Thank you respectfully. We need someone to look into this deeper please. 

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Community Beginner ,
Mar 23, 2024 Mar 23, 2024

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Any luck on this issue? I've got the same thing happening and I can't even find a solution to print. Any insights would be helpful thank you!

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New Here ,
Feb 07, 2024 Feb 07, 2024

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Even though I uninstalled Acrobat, restarted computer the same messges came up. I checked the version after re-installing and it was from 2022. There is an OPTIONAL update from 2024 on the acrobat site (from a link on this help page from a post). Installing now. Fingers crossed. 

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New Here ,
Feb 20, 2024 Feb 20, 2024

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I have solved this on my  IMac

 

On your Mac, choose Apple menu

 

 

 > System Settings, click General

 

 

in the sidebar, then click Sharing on the right. (You may need to scroll down.)

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Community Beginner ,
Feb 20, 2024 Feb 20, 2024

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Ok, and then what's the next step after clicking on "Sharing"?

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Participant ,
Feb 20, 2024 Feb 20, 2024

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Tried it. Didn't work.

Printing from Preview is an option, but not for multiple sheets on one page.

Subscription money well spent.

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Community Beginner ,
Mar 23, 2024 Mar 23, 2024

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Any luck?

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Community Beginner ,
Mar 23, 2024 Mar 23, 2024

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Has anyone figured this out? I am on a Mac OS Sonoma 14.3.1 and I've uninstalled and reinstalled Adobe Acrobat Reader 3 times. I've tried the Enhanced Security. I've also seen the "Sharing" comment but not sure what to click on. This is incredibly frustrating. My husband can print the files and we are on the same network and same printer. Here is a screen shot with the Adobe release: 

Monica36276374xebq_0-1711223338206.png

 

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New Here ,
Mar 23, 2024 Mar 23, 2024

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I thought I had it sussed a few weeks ago, it worked fine until yesterday  and now its happening again. Silly thing is that I can print from Iphone and Macbookpro thus we may guess its Sonoma that is creating a problem.

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New Here ,
Apr 10, 2024 Apr 10, 2024

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I had the issue before upgrading to Sonoma.  What a joke. Come on, Adobe? Acrobat has 1 job. P R I N T 

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New Here ,
Apr 15, 2024 Apr 15, 2024

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SO FRUSTRATING!  

 

 

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New Here ,
Apr 22, 2024 Apr 22, 2024

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I have done this and it works

Screenshot 2024-04-22 at 20.27.24.png

 

  1. Select Print PDF
  2. Choose Advanced Settings
  3. Select Print as Image

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Community Beginner ,
Apr 22, 2024 Apr 22, 2024

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Yes this worked for me, finally a fix but why can't Adobe do something it's not like their software is cheap.

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New Here ,
Aug 02, 2024 Aug 02, 2024

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Thank you, this solution works for me, and for most of the users, I think.

Monica's idea also could work, however, it depends on the type of printer IMHO...

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New Here ,
Sep 14, 2024 Sep 14, 2024

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Great, thank you. This worked for me

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New Here ,
Apr 23, 2024 Apr 23, 2024

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It's 2024 and this is still a thing.  Well, I made a screen capture video of the issue and how to fix it.  Here you go:

Adobe Acrobat won't print because no pages are selected 

Enjoy,
Eddie

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Community Beginner ,
Apr 24, 2024 Apr 24, 2024

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Just tried this and it didn't work for me. Thanks for the option though.

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Community Beginner ,
Apr 24, 2024 Apr 24, 2024

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Nevermind, it worked, lol!

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Community Beginner ,
Apr 28, 2024 Apr 28, 2024

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Update - this doesn't work for me. My advanced settings do not look like yours and most of it is 'greyed' out so I can't click on Print as Image. See below. So far, what I continue to have to do is to drag the file to a tab in Google and then print it from the web. In other instances, I actually can print from Adobe. It's completely hit and miss. Sounds like this works for others. Mine solution is just another option. Good luck everyone! And if anyone figures out the mystery - please let us know!

Monica36276374xebq_1-1714327168973.png

 

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