• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
3

Transfer licence from one unit to another

New Here ,
Oct 24, 2023 Oct 24, 2023

Copy link to clipboard

Copied

Hi, I have an Acrobat Standard 2017 license that I want to transfer to another laptop. It was installed a while ago, so I don't remember how it was installed to be honest. I guess I have a local license somehow but now sure how it works. The thing is that I don't know how to find this information or how to transfer it to the new laptop. Can't find anything on my user. Could any please give me some directions on where to start or how to solve it? Thank you.

TOPICS
How to

Views

209

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

New Here , Oct 26, 2023 Oct 26, 2023

Thank you for the reply. I wasn't able to retreive the serial number locally on the machine so I solved it in the end by looking over emails again to see if I could find the purchase. Luckily I managed to find it and activate it on the new computer. 

 

Thanks again for the follow up

Votes

Translate

Translate
Adobe Employee ,
Oct 25, 2023 Oct 25, 2023

Copy link to clipboard

Copied

Hi @Yngve331298096ueq 

 

Hope you are doing well and thanks for reaching out.

 

Please go through the correct answer marked in the similar discussion https://community.adobe.com/t5/acrobat-discussions/transferring-adobe-acrobat-2017-to-a-new-machine/... and see if that works for you.

 

Also, Acrobat 2017 is an EOL application. For more info. please check the help page https://helpx.adobe.com/acrobat/kb/end-of-support-acrobat-2017-reader-2017.html

 

~Amal

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 26, 2023 Oct 26, 2023

Copy link to clipboard

Copied

LATEST

Thank you for the reply. I wasn't able to retreive the serial number locally on the machine so I solved it in the end by looking over emails again to see if I could find the purchase. Luckily I managed to find it and activate it on the new computer. 

 

Thanks again for the follow up

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines