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Unable to copy (and paste) special characters (Swedish for example)

Forum|Forum|4 years ago
January 15, 2022
5 replies
3432 views

Unable to copy (and paste) special characters (Swedish for example) after update to 21.11.20039.0

Any ideas? Thanks 🙂

Copy from Adobe Acrobat doc (.pdf) and paste to any other program. Special characters are displayed as empty when pasted.

Language in Adobe set to same as computer (swedish) but also changed to Swedish manually. Stays the same. This occurs after update to

21.11.20039.0

For example

Äpple

pple

Gröt

Gr t

Architecture: arm64

Processor: Apple M1 Pro

Build: 21.11.20039.0

AGM: 4.30.115

CoolType: 6.0.3

JP2K: 2.0.4.50016

Edit and convert PDFs

This topic has been closed for replies.

Correct answer Amal.

Hi there

Hope you are doing well and sorry to keep you waiting.

The new version 22.1.20085 is now available for Adobe Acrobat/Reader DC.

Please update the application from the help menu > Check for updates and reboot the computer once and see if that helps.

For more info about the new version please check the help page https://community.adobe.com/t5/acrobat-discussions/adobe-acrobat-and-reader-march-2022-updates-are-l...

Regards

Amal

Amal.

Correct answer

Community Manager

Hi there

Hope you are doing well and sorry to keep you waiting.

The new version 22.1.20085 is now available for Adobe Acrobat/Reader DC.

Please update the application from the help menu > Check for updates and reboot the computer once and see if that helps.

For more info about the new version please check the help page https://community.adobe.com/t5/acrobat-discussions/adobe-acrobat-and-reader-march-2022-updates-are-l...

Regards

Amal

N

Nick22726516fer7

Participant

Nice, that did the trick for me.

Thank you!

Deepika Bisht

Adobe Employee

Hello,

Please try using “Copy with formatting” instead of “Copy” from the right click menu on text selection.

Let us know if it works for you.

Thanks,
Deepika Bisht

N

Nick22726516fer7

Participant

I dont have that option.

Please see https://community.adobe.com/t5/acrobat-discussions/copying-text-from-a-pdf-and-pasting-to-textedit-etc-missing-certain-characters/td-p/12109210

for reference.

It is exactly that issue.

Had it back then. And now again.

See screenshot of what my right click options are.

It is in dutch but as you can see no "copy without formatting"

Also: opening the pdf in chrome or safari has no problems. I can copy paste from these documents perfectly then.

Eric Dumas

Community Expert

Hi,

Can you include a screenshot showing the File>Properties>Font panel.

It is possible that the pdf is using a font that you do not have on your system, or a different version of the font.

That's could be why the text pasted does not have special characters handled properly.

For example, if you paste your text in MS Word, the characters do not appear
Select the text, including the 'blanks' of missing characters (Select All Ctrl+A to make sure)
Change the font, selecting that you know has the special characters
If you see the characters appearing then, you know it is a font issue as explained above, if not, report it to acrobat.uservoice.com
keep us posted on your progress