Acrobat reader quick print not working

[Joshua27140953w9bi]

Hi Adobe,

I have been trying to get the quick printing function working again on Adobe Acrobat Reader. I have installed any updates, and still no change. Reinstalled the application and reset the printer within Windows. None of this has worked. After a long afternoon of troubleshooting, I have found the problem.

It has to do with running the latest version of Acrobat. If you click on the menu and scroll down until it says, turn off the latest version of Adobe Acrobat. Restart the application, and your problems will be resolved.

I hope this helps someone who is having the same problem.

Josh 

[Meenakshi Negi]

Hi Joshua27140953w9bi,

Thank you for the information.

I have shared the steps to share the file in a private message. Please check your community inbox by clicking the envelope icon at the top right corner.

Let us know if you experience any issues.

Thanks,

Meenakshi

[Malte3315150755ge]

Hi @Joshua27140953w9bi , hi @Meenakshi Negi ,

something new for a real fix, an info for ongoing resolution or does it stay in this state for a quick fix?

[abhisi]

Hi Malte3315150755ge,

We have fixed this issue in the latest version (2023.006.20360) of Acrobat or Reader. Please upgrade Acrobat or Reader to the latest version by following the below steps:

Click on the MENU button in the top left corner > Help > Check for Updates.

Please confirm if the issue is fixed or not at your end after checking the issue on the latest version of Acrobat.

Thanks,
Abhishek Ranjan Singh

[Greg32859880hjvb]

Thank you for posting this, I was having the same issue and it is now fixed. I hope it stays fixed.

[Tanna32879911y3kf]

Thank you!!

[emma32706322c0c5]

Thank you so much for posting this! 

[defaultgn0gldzs7e5l]

Kudos Josh! Thanks for this remedy. You're a life saver. 

I do not understand how Adobe released the new version without testing the quick print functionality.

[Juan33136409m2gk]

wow, i have been messing with this for a while now and this worked. thank yuou so much.

[abhisi · Accepted solution]

Hi Josh,

We have fixed this issue in the latest version (2023.006.20360) of Acrobat or Reader. Please upgrade Acrobat or Reader to the latest version by following the below steps:

Click on the MENU button in the top left corner > Help > Check for Updates.

Please confirm if the issue is fixed or not at your end after checking the issue on the latest version of Acrobat.

Thanks,
Abhishek Ranjan Singh

[Joshua27140953w9bi]

Hi Abhishek,

I have just tested it on a computer with this problem. I am pleased to say it works!

Thank you for all your help on this.

Many thanks,

Josh

[abhisi]

Hi Josh,

Great to know that 🙂

Thank you so much for helping us find the root cause of the problem and sharing the logs multiple times.

It means a lot 🙂 🙂

Thanks,

Abhishek Ranjan Singh

[Josh35274108jzym]

Hello,

Having this issue with MAC OS. MAC is fully up to date. CC says no updates available for any of my adobe apps. 

Acrobat / Adobe PDF says no updates available

I can print Microsoft Documents  (Word, Excel, Powerpoint) but Adobe PDF keeps saying "no pages selected"

I have started/ restarted the computer and Adobe many many times. Each restart checing for any updates. 

Apples says it is 100% an adobe issue as the computer can read the print and print from other things, 

Adobe print as image is greyed out and unable to select. 

The same issue in trying to print any and all PDF documents. 

Please and advice?

- Josh 

[Victoria349408884y7a]

When I try to quick print, it says "The document could not be printed" and "There are no pages selected to print." Can anyone help?