Adobe Reader icon not showing on Windows 10

Hey Guys,

I was having the same issue where the Acrobat icon was not showing up in the program list correctly. If I created a new user on my computer, it showed correctly. I've tried everything else: delete Windows index, icon cache, uninstall Acrobat, etc... The workaround of creating a new shortcut bothered me.

I believe these files are the suspects: 

After deleting these, I ran the installation repair, and a Windows Disk Cleanup (clear everything but my Downloads and Desktop) and it's working on my account now! I'm not sure if all of this was necessary, but it worked for me.

I also deleted these, but I suspect these were not the issue. Adobe or Windows automatically recreated these after I deleted them. However the two files in the Roaming folder were not recreated.

I used Ultrasearch from JAM software to help me find these files. 

https://www.jam-software.com/ultrasearch

I created a script for this problem: https://github.com/edhale3/Script-to-Fix-Adobe-Reader-Icon/blob/master/adobeIcon_script.ps1

Make sure to run as Powershell admin.

I am facing a bit different issue. Icons are displaying normally after I did the Programs > Start Menu shortcut replace thing. All icons in start menu, taskbar etc are showing absolutely fine except for when I search Acrobat DC from the Windows 10 search. I tried many things like rebuilding the icon cache, switching to MS Paint for .ico files, resetting default apps from settings etc. but none of them seem to be fixing this problem. Also, here's the state of files in the below directory before I reset the default apps and after assigning the .ico extension to MS Paint as suggested by many users here. Nothing seems to work though, any help?

C:\Windows\Installer\{AC76BA86-1033-FFFF-7760-0C0F074E4100}

Before:

After:

From what I gather, the cause is most likely an incorrectly configured Acrobat installation file by Adobe, causing Microsoft Photos to incorrectly read the .ico application image from from the Installer folder > _SC_Acrobat.ico file.

In this Super User thread, ( Adobe Acrobat Pro DC Shows Wrong Icon - Super User ) Minkus' suspicion is that Adobe broke Microsoft's rules for creating a Windows Installer package.

The Microsoft documentation states:

"Icon files that are associated with shortcuts must be in the EXE binary format and must be named such that their extension matches the extension of the target.... For example, if a shortcut is to point to a resource having the key file Red.bar, then the icon file must also have the extension .bar."

Yet, Adobe didn't follow this rule in their Acrobat MSI installer table entries, where they denoted the Acrobat application icons with ".ico" file name rather than ".exe."

He confirmed he could fix this by editing the Acrobat MSI with Orca and changing the ".ico" references to ".exe" and performing the installation of Acrobat with no missing icons. Why Adobe hasn't applied this fix yet is beyond me. I'm sure there is more going on in the program than we know.

For me, the solution (or at least the temporary fix), took a few different combined measures from this thread and others:

1. Switch the Windows 10 default app for .ico from Photos to Paint.
2. Clear the icon and thumbnail cache with the terminal commands:

   1. ie4uinit -show

   2. taskkill /im explorer.exe /f

   3. del /f /q "%LocalAppData%\IconCache.db"

   4. del /f /q "%LocalAppData%\Microsoft\Windows\Explorer\iconcache_*.db"

   5. del /f /q "%LocalAppData%\Microsoft\Windows\Explorer\thumbcache_*.db"

   6. explorer

3. Toggle Windows 10 scaling to 175%, logout and login. Toggle back to 100%, logout and login. You can find this setting in Settings > System > Display > Scale and layout.

Hoping this helps someone!

Changing the .ico file association to paint worked for me too.

This maybe late reply but might help someone. Having faced this problem last night, my quick fix was to go to Control Panel, selected Adobe Acrobat DC and clicked on the 'Change' button next to 'Uninstall'. I did a repair of the installation and copied the newly created shortcut on the desktop and replaced the one in C:\ProgramData\Microsoft\Windows\Start Menu\Programs

Everything now shows normally.

I think I found the solution.

I'm not very sure about whether those steps before the last one were necessary, so you guys can just skip to the last and then back forward to try. Because I cannot make this reappear.

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2018-9-19

It reappeares! I change the "Open With" of the icon file to Photo UWP App. Just Reset the default apps should work well. The only option of normal icon file is edit action with Panting. So maybe that is why the icon files go abnormal. But why some icons show normal...

First of all, if you can make the thumbnails of icons in the C:\windows\Installer\{AC76BA86-7AD7-1036-7B44-AC0F074E4100} folder (different languages maybe in similar names) show normal, the problem can be solved. dentedharp90041gmpeetbertrand67​​mustafaa47657728KJSTech Thank you guys for the hint! The icons are in good condition and just can't show their thumbnails.

{

1. I delete two types of icon cache databases. "Iconcache.db" (C:\Users\%username%\AppData\Local) &  "iconcache_(32/64/...all of the directory).db" (C:\Users\%username%\AppData\Local\Microsoft\Windows\Explorer) AadeshSingh I have tried it though, it didn't work.

2. Right-click on the Computer on the desktop, then select Properties, it will be show your computer's basic information. Then click the last on the left, it may be the Advanced Settings. Then choose the first Set button. Tick "Showing thumbnails, not icons".

[I'm using the non-English version of Windows. You may guess what they exactly means by the meanings.] (Picture1) }

★★★3. Just RESET the default applications in new settings UI. (Picture 2)

"12.ico" is just a test example, a bit strange though, it just shows.Before(Picture 3)

Then you may find: The icons come back! After(Picture 4)

If you succeed, then congratulations! Sorry for the bad language skills, just want to help you guys.

The best answer to this problem is this YouTube video by Joseph V M

How to fix Adobe Reader icon Missing/Broken/Changed issue in Windows 10 - YouTube

Thank you...

Source: https://windowsclassroom.com

These type of problem can be raised normally. To fix these type of problem restart your laptop, i think it will help but still you can't find adobe icon, type adobe in search bar and right click on result and go to file location. Now right click on file and shortcut icon on desktop. I hope you have understood.