• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
4

Adobe says I have no printer

Community Beginner ,
Oct 25, 2023 Oct 25, 2023

Copy link to clipboard

Copied

I have an Imac 2021 running Sonona. I have downloaded and installed Adobe from their website. When I click on a PDF it loads but will not let me print. Get an error message saying install printer first but I have a printer installed by Adobe does not seem to recognise.

 

Any advice.

Views

1.8K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 25, 2023 Oct 25, 2023

Copy link to clipboard

Copied

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community bugs">

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 25, 2023 Oct 25, 2023

Copy link to clipboard

Copied

Where have you moved it to.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 25, 2023 Oct 25, 2023

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 25, 2023 Oct 25, 2023

Copy link to clipboard

Copied

Restart your computer.

If needed, update your print driver from the printer's website.

 

 

 

Nancy O'Shea— Product User, Community Expert & Moderator

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 26, 2023 Oct 26, 2023

Copy link to clipboard

Copied

This did not work. I can print from every app I have on my Imac running Sonona 14.1 except Adobe which says I need to install a printer. Why does Adobe not recognise I already have one.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 25, 2023 Oct 25, 2023

Copy link to clipboard

Copied

ต้องติดตั้งเครื่องพิมพ์ให้เข้ากับคอมพิวเตอร์ก่อนแล้วค่อยติดตั้งโปรแกรมในการพิมพ์เพราะถ้าไม่ติดตั้งแล้วเปิดเครื่องโปแกรมจะหาไม่เจอลองทำดูก่อนนะครับ

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 26, 2023 Oct 26, 2023

Copy link to clipboard

Copied

quote
You have to install the printer to the computer first and then install the printing program because if you don't install it and turn on the program, you won't be able to find it. Try it first.
By @Narin258527168jl5

That's not the issue here. The printer driver is installed and connected with the printer.

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 26, 2023 Oct 26, 2023

Copy link to clipboard

Copied

LATEST

I have fixed it!!! Installed latest level of Adobe Reader. Then delete printer from System Preferences. Shut down and then restart Imac. Then reinstall Printer. Tested and works!! Thanks for all adice.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines