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Adobe says I have no printer

Community Beginner ,
Oct 25, 2023 Oct 25, 2023

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I have an Imac 2021 running Sonona. I have downloaded and installed Adobe from their website. When I click on a PDF it loads but will not let me print. Get an error message saying install printer first but I have a printer installed by Adobe does not seem to recognise.

 

Any advice.

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Community Expert ,
Oct 25, 2023 Oct 25, 2023

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community bugs">

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Community Beginner ,
Oct 25, 2023 Oct 25, 2023

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Where have you moved it to.

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Community Expert ,
Oct 25, 2023 Oct 25, 2023

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Community Expert ,
Oct 25, 2023 Oct 25, 2023

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Restart your computer.

If needed, update your print driver from the printer's website.

 

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Beginner ,
Oct 26, 2023 Oct 26, 2023

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This did not work. I can print from every app I have on my Imac running Sonona 14.1 except Adobe which says I need to install a printer. Why does Adobe not recognise I already have one.

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Community Beginner ,
Oct 25, 2023 Oct 25, 2023

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ต้องติดตั้งเครื่องพิมพ์ให้เข้ากับคอมพิวเตอร์ก่อนแล้วค่อยติดตั้งโปรแกรมในการพิมพ์เพราะถ้าไม่ติดตั้งแล้วเปิดเครื่องโปแกรมจะหาไม่เจอลองทำดูก่อนนะครับ

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Community Expert ,
Oct 26, 2023 Oct 26, 2023

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quote
You have to install the printer to the computer first and then install the printing program because if you don't install it and turn on the program, you won't be able to find it. Try it first.
By @Narin258527168jl5

That's not the issue here. The printer driver is installed and connected with the printer.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Oct 26, 2023 Oct 26, 2023

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I have fixed it!!! Installed latest level of Adobe Reader. Then delete printer from System Preferences. Shut down and then restart Imac. Then reinstall Printer. Tested and works!! Thanks for all adice.

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