Can't send PDF by email

[Oliver25208041kebc]

I open a PDF and try to share it by email and all I get is a damn circle rotating. What am I missing?

[try67]

Very hard to say without the most basic information, such as:

- What's the exact name and version number of the application you're using?

- What's your OS version?

- What command are you using in that application when this issue happens?

- Does it happen with all files?

- Can you attach the file to an email manually?

etc.

[Amal.]

Hi there

++ Adding to the discussion

Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. If the file is stored on a shared network/drive please download it to your computer locally and then try again. Also make sure the file is not password protected/secured.

Please try to share the file via the document cloud link as described here https://helpx.adobe.com/document-cloud/help/sharing-pdfs.html and see if that helps.

Regards

Amal

[Oliver25208041kebc · Accepted solution]

Sent from Mail for Windows
Thanks. I think I didn’t download Adobe correctly. I deleted it and started over. Now working fine.