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How to enable scroll bar?

Community Beginner ,
Jul 01, 2015 Jul 01, 2015

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Acrobat Reader 11 (XI) : No scroll bar on the right, and I cannot find the option in "preferences" to enable it. Annoying to have to "grab and pull up" all the time. How do I enable it?

Thanks.

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General troubleshooting

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correct answers 1 Correct answer

Adobe Employee , Jul 01, 2015 Jul 01, 2015

It might be "Touch Mode". 

1.  Go to Edit>Preferences>General>Basic Tools section.

2.  Select Never in the Touch Mode pop-up menu

3.  Click OK in the Preferences window.

See if that makes a difference

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Adobe Employee ,
Jul 01, 2015 Jul 01, 2015

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Are you on a Mac or Windows?

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Community Beginner ,
Jul 01, 2015 Jul 01, 2015

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Windows 8.1

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Adobe Employee ,
Jul 01, 2015 Jul 01, 2015

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Is this a Touch Device like a tablet or Surface Pro?

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Community Beginner ,
Jul 01, 2015 Jul 01, 2015

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Kind-of, but not really. It's technically a Dell laptop, but it's one of their 2-in-1 models, the kind you can flip the screen behind the keyboard and use "tablet-style," but it's a laptop.

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Adobe Employee ,
Jul 01, 2015 Jul 01, 2015

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It might be "Touch Mode". 

1.  Go to Edit>Preferences>General>Basic Tools section.

2.  Select Never in the Touch Mode pop-up menu

3.  Click OK in the Preferences window.

See if that makes a difference

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Community Beginner ,
Jul 01, 2015 Jul 01, 2015

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GENIUS!! That was simple. I saw that, but didn't know what that meant.

THANKS! 

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New Here ,
Mar 19, 2017 Mar 19, 2017

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another resounding THANK YOU!!!

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New Here ,
Jun 28, 2017 Jun 28, 2017

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Thanks. THis solution is exactly what I needed. It is still annoying as heck that a visible scroll bar is not the default; what was Adobe thinking? 🙂

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New Here ,
Aug 30, 2017 Aug 30, 2017

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WOW HOW DID YOU FIND THIS I WOULD OF BEEN SCROLLING FOR LIFE!!!! THANK YOU

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New Here ,
May 05, 2021 May 05, 2021

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Thank you for this solution.  It is appreciated.

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New Here ,
Oct 19, 2019 Oct 19, 2019

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hello, How about macbook pro?

 

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Community Beginner ,
Sep 07, 2016 Sep 07, 2016

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Thank you EQuijano!  Thank you NOT Adobe for burying this setting and making it as NON-INTUITIVE as you possibly could.

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Community Beginner ,
Nov 12, 2020 Nov 12, 2020

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How do you do this on a MacPro laptop?  I have tried everything. Including your suggestion above. There is no Never in the Touch Mode pop-up option.

 

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New Here ,
Mar 05, 2022 Mar 05, 2022

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just disable touch mode in

view > show/hide > toolbaritems > touch mode

 

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New Here ,
Jul 13, 2022 Jul 13, 2022

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Thank you so much for this. Couldn't find it anywhere else. It worked for me!

 

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New Here ,
Aug 25, 2022 Aug 25, 2022

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I set the Touch Mode to "Never" but the scroll bar still isn't showing up on my end 😞 

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New Here ,
Mar 29, 2023 Mar 29, 2023

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Some docs now have a vertical scroll bar, others do not.  It is maddening.  

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New Here ,
Jan 03, 2023 Jan 03, 2023

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Thank you!! This drove me bonkers until I found this post!!

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