How to enable scroll bar?

[EQuijano]

Acrobat Reader 11 (XI) : No scroll bar on the right, and I cannot find the option in "preferences" to enable it. Annoying to have to "grab and pull up" all the time. How do I enable it?

Thanks.

[Steve Cordero]

Are you on a Mac or Windows?

[EQuijano]

Windows 8.1

[Steve Cordero]

Is this a Touch Device like a tablet or Surface Pro?

[EQuijano]

Kind-of, but not really. It's technically a Dell laptop, but it's one of their 2-in-1 models, the kind you can flip the screen behind the keyboard and use "tablet-style," but it's a laptop.

[Steve Cordero · Accepted solution]

It might be "Touch Mode". 

1.  Go to Edit>Preferences>General>Basic Tools section.

2.  Select Never in the Touch Mode pop-up menu

3.  Click OK in the Preferences window.

See if that makes a difference

[EQuijano]

GENIUS!! That was simple. I saw that, but didn't know what that meant.

THANKS! 

[DMMLNC]

another resounding THANK YOU!!!

[louisf32275943]

Thanks. THis solution is exactly what I needed. It is still annoying as heck that a visible scroll bar is not the default; what was Adobe thinking? 🙂

[Pippurr]

It's absolute insanity that this is even an issue. What a waste of time searching for this, and getting it to work is another question altogether. I hate stupid updates that make no sense and are so hard to figure out.

[mikeruth12]

WOW HOW DID YOU FIND THIS I WOULD OF BEEN SCROLLING FOR LIFE!!!! THANK YOU

[Paraneslia]

Thank you for this solution.  It is appreciated.

[waihua]

hello, How about macbook pro?

[Laurence5FC4]

How do you enable the scroll bars on Mac that is not a touch device?

[charles23949818qzld]

Popping in as a Mac user to say that--seriously, this scrollbar thing is realllllly frustrating. 

[ClavdiaMinor]

As another Mac user, I 100 % endorse this statement. 

[wrkmpls]

Thank you EQuijano!  Thank you NOT Adobe for burying this setting and making it as NON-INTUITIVE as you possibly could.

[Winifred5EEC]

How do you do this on a MacPro laptop?  I have tried everything. Including your suggestion above. There is no Never in the Touch Mode pop-up option.

[robins44927806]

The only thing I've found that works on a Mac is to do what is said above and then use the arrow keys to scroll left and right and the wheel on the mouse to go up and down, which is a total pain in the butt! I just don't undestand why Adobe thinks it's a great idea to make this program nearly unusable with the update. So Frustrating!

[komeil23448607l984]

just disable touch mode in

view > show/hide > toolbaritems > touch mode

[Vinita25230440q284]

Thank you so much for this. Couldn't find it anywhere else. It worked for me!

[Heather25808691zl38]

I set the Touch Mode to "Never" but the scroll bar still isn't showing up on my end 😞 

[K29136158upbi]

Some docs now have a vertical scroll bar, others do not.  It is maddening.  

[SQLRV]

Thank you!! This drove me bonkers until I found this post!!

[iamfirtree]

This is nuts! I am having the same problem. None of the suggestions work. Mac. Ventura. If I manually move the page to change it's size, a scroll bar appears for a moment but if I release the page and try to grab it, it disappears. Why oh why do updates make things worse/harder? Software is becoming less intuitive, we have to do more steps to accomplish what we used to in shorter time. This is a time waster. Give us the scroll bar. All the time. Easily. Give the option to turn it off, but it should be always on by default.