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How to stop Adobe Acrobat from Automatically Opening Downloaded PDF Files?

Community Beginner ,
Apr 27, 2024 Apr 27, 2024

Hi Everyone,

 

I am currently Downloading PDF Files from my Gmail account to my Desktop.

Up until today, I was able to Download these files no problem.

 

Today however, everytime that a PDF Files completes downloading from Gmail to my Desktop, Adobe Acrobat Automatically Opens the file on my Computer.

 

This is Driving me MAD!

 

Is there any way to stop this from happening?

 

I've attached a file that I got from a Reddit post - where other people were having this issue.

It seems that in the past, that there was a check-box option in Acrobat Reader under Edit -> Preferences -> General  to turn off this annoying features. But this option is missing on my Acrobat Reader.

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PDF and browsers
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correct answers 1 Correct answer

Community Beginner , May 06, 2024 May 06, 2024

Hi,

I rang Adobe today and they showed me how to fix this issue.

 

When I rang them, they told me to go to the same web page that you mentioned.

And they told me to select 'Open PDFs in Chrome'.

This was already selected when I opened said web page.

But they told me that I needed to first click the other option 'Download PDFs', and then immediately re-select the second option 'Open PDFs in Chrome'.

Then they told me to restart my Browser.

 

This resolved the issue that I had.

I can now download PDFs from

...
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New Here ,
Aug 27, 2024 Aug 27, 2024

Hi, I found this to be the best the most effective thing to do (ecspecially when you have adobe app on desktop)

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New Here ,
Aug 31, 2024 Aug 31, 2024

Thank you, it worked with mine.  

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New Here ,
Nov 26, 2024 Nov 26, 2024

This helped me so much! Thank you!

 

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New Here ,
Dec 11, 2024 Dec 11, 2024

Thank You so much for the help, among all the above option this is the one which helped for me.

Thanks

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Community Beginner ,
Jan 04, 2025 Jan 04, 2025

Sorry for being late, you're welcome 🙂

/X
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New Here ,
Mar 07, 2025 Mar 07, 2025

@Qui X, thank you. This is what I was searching for.

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Community Beginner ,
Jun 02, 2025 Jun 02, 2025

I am doing this but my preferences arent saving. Any help on this?

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New Here ,
Jun 04, 2025 Jun 04, 2025

This is the solution !

 

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New Here ,
Jul 23, 2025 Jul 23, 2025
LATEST

The only thing that has finally worked! Thank you so much for sharing. I have been going crazy for 3 days trying to solve this. Thank you, thank you, thank you!

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Adobe Employee ,
Jul 15, 2024 Jul 15, 2024

Hi All,

 

Thank you for your patience.

 

The issue has been resolved in the July update released today. Please try updating the application to the latest version. In Acrobat, go to Menu > Help > Check for updates.

For more information on the update, refer to the following page: https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousjuly2024.ht....

 

Let us know how it goes.

 

Thanks,

Meenakshi

 

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

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New Here ,
Jul 18, 2024 Jul 18, 2024

Hey Meenakshi, 

 

The update has solved this issue completely. Thanks! 

 

Is there a setting that let users customize which pdf files get to be opened automatically? For example, files that begins with certain names get opened automatically while others don't. 

 

 

Best, 

Patrix

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Community Beginner ,
Jul 16, 2024 Jul 16, 2024

For users who use new Version of adobe (2024)
the feature is hidden in the Preferences tab in adobe
1.Select your profile on the right upper side 
2.select preferences
3.select General
4.uncheck the option Open PDFs Automatically when downloaded from chrome browser (something Like that)

and Done

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New Here ,
Sep 09, 2024 Sep 09, 2024

Hallo,

 

Ik heb de optie "PDF's automatisch openen bij downloaden van de Chrome-browser" binnen adobe acrobat reader wel kunnen vinden, maar in de PRO versie kan ik deze niet vinden. Ik heb versie 2024.003.20054.

 

Kan iemand mij helpen deze optie te vinden in Adobe Acrobat PRO

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New Here ,
Oct 08, 2024 Oct 08, 2024

The fix is in your Adobe settings.

Menu->Preferences>General

Untick the box below

donald_1556_0-1728392190898.png

 

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New Here ,
Jan 13, 2025 Jan 13, 2025

How do I do this in Safari?

 

 

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New Here ,
Jan 13, 2025 Jan 13, 2025

I changed the settings directly from Chrome.

Open Chrome > select the 3 dots in the upper right hand corner

Settings

Privacy and Security

Site Settings

Additional Content Settings

PDF Documents

Then change the 'default behaviour'

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New Here ,
Mar 10, 2025 Mar 10, 2025

None of the soltutions are working for me. 

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New Here ,
May 24, 2025 May 24, 2025

Screenshot 2025-05-24 at 16.34.59.png

I am trying to change the setting so that my PDF's do not automatically open in adobe, can someone help????

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Community Expert ,
May 24, 2025 May 24, 2025
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Community Beginner ,
Jun 02, 2025 Jun 02, 2025

I am unticking this box but whenever I hit OK at the bottom and exit and then go back in it is still ticked. Any help?Screenshot 2025-06-02 164859.pngScreenshot 2025-06-02 164842.png

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New Here ,
Jun 10, 2025 Jun 10, 2025

me too.. Did you get any advice for this. I am ready to pull my hair out!

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New Here ,
Jun 10, 2025 Jun 10, 2025

I have the same problem, can you fix that?

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Community Beginner ,
Jun 10, 2025 Jun 10, 2025

No but i was able to get it fixed on my desktop. Still no luck fixing it on my laptop though.

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Adobe Employee ,
Jun 10, 2025 Jun 10, 2025

Hi All,

 

This issue has been fixed in our latest release "25.001.20531". You can disable the auto open from preferences now.

 

Regards

Ravi

 

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New Here ,
Jun 13, 2025 Jun 13, 2025

from my end it looks like that despite I have this not marked adobe is opening from default all downloaded pdf's
I hate Adobe more and more after recent changes - it's so aggresive in system and I am not able to change updates settings like pop-ups, display theme always coming back to light every morning and what is the most annoying - reminder to set adobe default, preferences window is not fitting the screen and there is no option to resize.

- "restore last view" does not work

- "disable new acrobat" does not work as well

 

pawe_4494_0-1749800411137.png

pawe_4494_1-1749800802578.png

pawe_4494_2-1749800834500.png

 

 

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